® Format (PDF) version from the Lenovo Support Web site at http://www.lenovo.com/UserManuals. The Lenovo Support Web site also provides the Safety, Warranty, and Setup Guide and this User Guide in additional languages. Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation.
Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way. ThinkCentre E63z User Guide...
Do not eat or smoke over your keyboard. Particles that fall into your keyboard can cause damage. Power supply statement Never remove the cover on a power supply or any part that has the following label attached. ThinkCentre E63z User Guide...
This chapter provides the following information: • Locations of connectors • Computer features • Software programs provided by Lenovo Locations This section provides the following topics: • “Locating connectors, controls, and indicators on the front of your computer” on page 2 •...
Integrated camera activity indicator (available on some Integrated camera (available on some models) models) Integrated microphones Power indicator Internal speakers Card reader slot (available on some models) Headset connector USB 3.0 connector or Always On USB connector ThinkCentre E63z User Guide...
Locating connectors on the rear of your computer The following illustration shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer.
Locating the machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The machine type and model label is attached on the bottom of your computer as shown.
Adjusting the frame stand Your computer might come with a frame stand that you can use to adjust the computer to your comfortable position. Pull the stand open and adjust the position of the computer at an angle of between 10° and 60° as shown in the following illustration.
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2 and “Locating connectors on the rear of your computer” on page 3. Power supply 65-watt automatic voltage-sensing power supply Wireless features Depending on your computer model, the following wireless features are supported: • Wireless local area network (LAN) ThinkCentre E63z User Guide...
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• Bluetooth System management features • Ability to store power-on self-test (POST) hardware test results • Desktop Management Interface (DMI) Desktop Management Interface provides a common path for users to access information about all aspects of a computer. The information includes processor type, installation date, attached printers and other peripherals, power sources, maintenance history, and so on.
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The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system provider.
Minimum: 200 V ac Maximum: 240 V ac Input frequency: 50/60 Hz Lenovo programs Your computer comes with Lenovo programs to help you work more easily and securely. Depending on the Windows operating system preinstalled, the programs might vary. Chapter 1 Product overview...
Accessing a program on your computer Note: For Windows 7, some of the Lenovo programs might be ready to be installed, so you need to install them manually. Then, you can access and use these programs. To install a program that is ready to be ®...
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BIOS updates. The program gathers information from the Lenovo Help Center about new updates for your computer, then sorts and displays the updates for download and installation. You have complete control of which updates to download and install.
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– Read how-to articles, explore Lenovo forums, and stay up-to-date on technology news with articles and blogs from trusted sources. Lenovo Companion is filled with exclusive Lenovo content to help you learn more about what you can do with your computer.
Lenovo for help. In addition, some locations offer extended privileges and services to registered users. To register your computer with Lenovo, ensure that your computer is connected to the Internet. Then, go to http://www.lenovo.com/register and follow the instructions on the screen.
Control Panel on the Windows 8.1 operating system” on page 17. • For Windows 10: Click the Start button to open the Start menu. Then, click Settings ➙ System ➙ Notifications & actions ➙ Turn system icons on or off. b. Turn on the desired icon. ThinkCentre E63z User Guide...
3. If the icon is still not displayed in the Windows notification area, repeat step 1. Managing power Power management reduces the power consumption of certain components of the computer such as the system power supply, processor, hard disk drives, and some monitors. Advanced configuration and power interface (ACPI) BIOS Being an ACPI BIOS system, the operating system is allowed to control the power management features of the computer and the setting for Advanced Power Management (APM) BIOS mode is ignored.
Note: Only active workspaces that you have accessed during the current Windows session are displayed along the left edge. If you close an active workspace, its representation will not be displayed along the left edge of the screen. 2. Click the representation. – Using a touch screen: ThinkCentre E63z User Guide...
USB key. If your computer does not come with it, contact the Lenovo Customer Support Center to order a recovery disc set or recovery USB key. For a list of Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone. If you cannot find the support telephone number for your country or region, contact your Lenovo reseller.
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• To set the Start screen as your default startup screen, remove the check from the When I sign in or close all apps on the screen, go to desktop instead of Start checkbox. 4. Click OK to save the new setting. ThinkCentre E63z User Guide...
For more information about power cords, see “Power cords and power adapters” on page iv. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience.
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Keyboard shortcut Function Windows logo key + U Open Ease of Access Center Right Shift for eight seconds Turn on or turn off Filter Keys Shift five times Turn on or turn off Sticky Keys Num Lock for five seconds Turn on or turn off Toggle Keys Left Alt+Left Shift+Num Lock Turn on or turn off Mouse Keys...
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• To change the item size temporarily, use the Magnifier tool in Ease of Access Center. See “Ease of Access Center” on page 21. • To change the item size permanently, do the following: – Change the size of all the items on your screen. ThinkCentre E63z User Guide...
Then, you can type a message on your computer and send it to the telephone. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.
The lock also locks the buttons used to open the computer cover. This is the same type of lock used on many notebook computers. You can order such a lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 5.
Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
Setting, changing, and deleting a password To set, change, or delete a password, do the following: 1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 29. 2. From the Setup Utility program main menu, select Security. ThinkCentre E63z User Guide...
3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password. 4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more information, see “Password considerations”...
32. Enabling ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go http://www.lenovo.com/ecodeclaration You can enable ErP LPS compliance mode in the Setup Utility program to reduce the consumption of electricity when your computer is off or in sleep mode.
Setup Utility program. Updating or recovering the BIOS Lenovo might make changes and enhancements to the BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com/drivers. Instructions for using the BIOS updates are available in a TXT file that is included with the update files.
3. Print the installation instructions you download and follow the instructions to update the BIOS. Note: If you want to update the BIOS from a flash update disc, the installation instructions might not provide the information about how to record the update disc. ThinkCentre E63z User Guide...
To get the latest system updates for your computer, ensure that your computer is connected to the Internet and do one of the following: • Use one of the following Lenovo programs to get the system updates, such as device driver updates, software updates, and BIOS updates: –...
4. Check the surface on which you are using the mouse. If you have a very intricate picture or pattern beneath the mouse, it might be difficult for the digital signal processor to determine changes in the mouse position. 5. Reconnect the mouse cable to the computer. 6. Turn your computer back on. ThinkCentre E63z User Guide...
The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determine the cause of a problem. • Back up your data on the storage drive regularly. You can restore the storage drive from a backup.
1. Back up all files and data from the hard disk drive. There are a variety of backup programs available commercially. If you use the Windows 7 operating system, Lenovo provides the Rescue and Recovery program to help you back up and restore data. See “Performing backup and recovery operations”...
Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the Safety, Warranty, and Setup Guide that comes with your computer or go to the Lenovo Support Web site at: http://www.lenovo.com/support/phone...
If the problem persists, continue with the next step. 6. Run the diagnostic program. See “Lenovo Solution Center” on page 49 for more information. • If the diagnostic program detects a hardware failure or if you are unable to run the diagnostic program, contact the Lenovo Customer Support Center.
If the symptom occurred immediately after you installed new software or a new hardware option, do the following before referring to the troubleshooting information: 1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware option, ensure that you review and follow the electrical safety information provided with your computer.
(one to five hard disk drives) or the LSI MegaRAID SAS adapter is installed. If these actions do not correct the problem, run the diagnostic program Lenovo Solution Center. See “Lenovo Solution Center” on page 49. If you need technical assistance, see Chapter 10 “Getting information, help, and service”...
2. Click Hardware and Sound. 3. Click Devices and Printers. 4. Double-click USB Enhanced Performance Keyboard. – On Windows 8.1: 1. Open Control Panel. For more information, see “Accessing Control Panel on the Windows 8.1 operating system” on page 17. 2.
If the cable is connected and the distance is within acceptable limits but the problem persists, try a different cable. • The cable is installed properly. • Update or reinstall the Ethernet LAN driver. See “Keeping your computer current” on page 35. ThinkCentre E63z User Guide...
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• The switch port and the adapter have the same duplex setting. If you configured the adapter for full duplex, ensure that the switch port is also configured for full duplex. Setting the wrong duplex mode can degrade performance, cause data loss, or result in lost connections. •...
Solution: Use the Windows disk defragmentation or disk optimization feature to clean up the files. Note: Depending on the volume of the storage drives and amount of data stored on the storage drives, the disk-defragmentation process might take up to several hours. ThinkCentre E63z User Guide...
1. Close any open programs and windows. 2. Depending on your Windows version, do one of the following: • For Windows 7: Click the Start button to open the Start menu, and then click Computer. • For Windows 8.1: Open File Explorer. •...
USB device for more information. • Detach and reconnect the USB connector to reset the USB device. I cannot install the Windows 7 operating system using an external USB device Solution: Go to http://www.lenovo.com/support to download and install USB drivers. ThinkCentre E63z User Guide...
Note: If you cannot isolate and repair the problem yourself after running the program, save and print the log files. You will need the log files when you speak to a Lenovo technical support representative. For additional information, refer to the Lenovo Solution Center help system.
Product Recovery program installed. If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you must install the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following: 1.
Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.
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To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Creating a rescue medium To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Reinstalling preinstalled programs and device drivers Your computer enables you to reinstall preinstalled programs and device drivers. Reinstalling preinstalled programs To reinstall programs preinstalled on your Lenovo computer, do the following: 1. Turn on the computer. 2. Go to C:\SWTOOLS.
2. In the Refresh your PC without affecting your files section, click Get started. Resetting your computer to the factory-default settings You can reset your computer to the factory-default settings. Resetting the computer will reinstall the operating system and all the programs that come with your computer. ThinkCentre E63z User Guide...
• “Recovery solutions provided by the Windows 8.1 operating system” on page 57 • “Recovery solutions provided by the Lenovo program” on page 57 Recovery solutions provided by the Windows 8.1 operating system After two consecutive failed boot attempts, the Windows recovery environment starts automatically. Then you can choose repair and recovery options by following the instructions on the screen.
To recover your Windows 10 operating system, use the following solutions: • Use Windows recovery solutions. – Use recovery solutions in Windows Settings. 1. Click the Start button to open the Start menu. 2. Click Settings ➙ Update & security ➙ Recovery. ThinkCentre E63z User Guide...
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Note: To create a recovery medium, see “Good maintenance practices” on page 37. • Use the recovery USB key provided by Lenovo to restore the entire storage drive to the factory-default settings. – If your computer comes with the recovery USB key, follow the instructions shipped with the USB key.
Important safety information” on page iii. Notes: • Use only computer parts provided by Lenovo. • When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.
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To remove the ac power adapter, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. ThinkCentre E63z User Guide...
2. Disconnect the ac power adapter cable from the computer. Figure 7. Disconnecting the ac power adapter Replacing the keyboard or mouse Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information” on page iii. To replace the keyboard or mouse, do the following: 1.
1. Disconnect the USB dongle from your computer. Then, take away your failing wireless mouse. 2. Remove the new wireless mouse from the package. 3. Press the battery compartment release button to open the battery compartment. ThinkCentre E63z User Guide...
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Figure 10. Opening the battery compartment 4. Remove the USB dongle from the compartment of the new wireless mouse or from the compartment of the wireless keyboard. Figure 11. Taking out the USB dongle 5. Connect the USB dongle to an available USB connector on your computer. Figure 12.
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Figure 14. Closing the battery compartment cover 8. Push the power switch to the on position on the bottom of the wireless mouse until the LED (light-emitting diode) is on. Figure 15. Pushing the power switch to the on position ThinkCentre E63z User Guide...
• After disconnecting the USB dongle from your computer, store it in the wireless mouse compartment or in the wireless keyboard compartment. Obtaining device drivers You can obtain device drivers that are not preinstalled in your operating system at http://www.lenovo.com/support. Installation instructions are provided in readme files with the device-driver files. Chapter 9 Installing or replacing hardware...
Lenovo Web site The Lenovo Web site (http://www.lenovo.com) provides up-to-date information and services to help you buy, upgrade, and maintain your computer. You can also do the following: •...
Most computers come with a diagnostic program that helps you identify hardware problems. You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at: http://www.lenovo.com/support...
You must retain your proof of purchase to obtain warranty service. For a list of Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone or refer to the Safety, Warranty, and Setup Guide that comes with your computer.
• Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
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Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart. ThinkCentre E63z User Guide...
The ac power cord shipped with your product can be used only for this specific product. Do not use the ac power cord for other devices. Lenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo.
All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/UserManuals.
Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.
If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.
For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 1.
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3. Follow the instructions on the screen. ThinkCentre E63z User Guide...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Rescue and Recovery The Lenovo logo The ThinkCentre logo ThinkCentre ThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies.
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