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By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole...
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User Guides HP is committed to reducing the environmental impact of our products. As part of this effort, we provide user guides and learning centers on your computer hard drive in Help and Support. Additional support and updates to the user guides are...
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
What are stereoscopic vision and 3D ... 15 What is HP 3D Cinema Technology ... 16 Using the HP 3D Active Shutter Glasses ... 17 Identifying the 3D glasses components ... 17 Turning the 3D glasses on or off ... 18 Using 3D Cinema Technology ...
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Playing 3D games ... 20 Viewing 3D content on a 3D TV ... 20 Caring for the 3D glasses ... 21 Using the nose pieces ... 21 Replacing the battery ... 22 Cleaning the 3D glasses ... 23 Handling the glasses ... 24 Frequently asked questions ...
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5 Keyboard and pointing devices ... 40 Using the keyboard ... 40 Using the action keys ... 40 Using the integrated numeric keypad ... 42 Using pointing devices ... 43 Setting pointing device preferences ... 43 Using the Imagepad ... 44 6 Maintenance ...
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8 Customer support ... 71 Contacting customer support ... 71 Labels ... 72 9 Specifications ... 73 Input power ... 74 DC plug of external HP power supply ... 74 Operating environment ... 75 Index ... 76...
Welcome The following sections are included in this chapter: ● What's new ● Finding information Before you set up and register your computer, plug the AC adapter into the computer and connect to external power. With external power connected, press the power button to begin charging the battery, and then follow the on-screen instructions.
What's new Audio Volume dial Like the dial on a stereo, the integrated volume dial controls speaker volume on the computer. ▲ To increase speaker volume, rotate the dial clockwise. –or– ▲ To decrease speaker volume, rotate the dial counter-clockwise. Chapter 1 Welcome...
Beats Audio Beats Audio is an enhanced audio feature that provides a deep, controlled bass while maintaining a clear sound. Accessing Beats Audio Control Panel Beats Audio Control Panel allows you to view and manually control audio and bass settings. To open Beats Audio Control Panel, do one of the following: ▲...
Enabling and Disabling Beats Audio ▲ To enable or disable Beats Audio, press the The following table explains the meaning of the Beats Audio icons that appear on the screen, when you press the Beats Audio hot key (fn+b). Icon Chapter 1 Welcome key (1) and the Meaning...
HP Wireless Audio HP Wireless Audio helps you set up a wireless sound system in your home that streams audio from your computer to a compatible set of wireless-enabled speakers or other audio devices. To add compatible wireless audio devices to your home sound system, use HP Wireless Audio.
To switch between low, medium, or high brightness levels, press and hold the backlight action key (f5) in combination with either the up or down arrow key. ▲ To change the proximity sensor settings, select Start > All Programs > HP > HP Proximity Sensor. Chapter 1 Welcome keyboard backlight...
When HP CoolSense is off, the position of the computer is not detected and the performance and fan options remain at the factory setting. As a result, the surface temperature of the computer may be higher than it would be with HP CoolSense on.
HP 3D Cinema Technology HP 3D Cinema Technology provides cinema-quality viewing of stereoscopic 3D Blu-ray Disc movies, stereo 3D game play, and vivid 3D photos and videos. The integrated 3D features, along with the 3D glasses, provide everything you need for an outstanding 3D sensory experience. For more...
AMD Eyefinity Multi-Display technology NOTE: 3D playback is not supported on AMD Eyefinity technology. Your computer supports the new AMD ● You can connect up to 3 external displays, as long as at least one of the displays is connected to a DisplayPort on the computer.
The computer comes with several resources to help you perform various tasks. Resources Instructions for setting up the computer Getting Started To access this guide: Select Start > All Programs > HP > HP Documentation. –or– Select Start > Help and Support > User guides. HP Notebook Reference Guide To access this guide: Select Start >...
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Resources Regulatory, Safety and Environmental Notices To access this guide: Select Start > All Programs > HP > HP Documentation. –or– Select Start > Help and Support > User guides. Safety & Comfort Guide To access this guide: Select Start > All Programs > HP > HP Documentation.
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Go to http://www.hp.com/go/orderdocuments. *You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box.
● 3D safety information ● What are stereoscopic vision and 3D ● What is HP 3D Cinema Technology ● Using the HP 3D Active Shutter Glasses ● Using 3D Cinema Technology ● Supported 3D formats ● Using CyberLink PowerDVD ●...
Technology. WARNING! If you cannot see 3D content after you set up 3D Cinema Technology, HP recommends that you discontinue use. Consult a physician if you suspect a physical problem seeing stereoscopic Photosensitive Epileptic Seizures—Some individuals may experience a seizure or other complications when exposed to certain visual images, including flashing lights or patterns that may appear in 3D content.
Most movies in the past were only able to provide one image on the screen, and 3D effects had to be simulated by other means. However, the HP 3D Active Shutter Glasses provide a different view for each eye, which more closely simulates 3D vision.
Select computer models include 3D content so you can immediately begin enjoying 3D. The computer supports both 2D and 3D formats. The computer operates in standard 2D mode until stereoscopic 3D is detected and the 3D glasses are activated. Chapter 2 Using HP 3D Cinema Technology...
Using the HP 3D Active Shutter Glasses Your 3D experience begins with active 3D content and the 3D glasses, designed to fit over most standard prescription glasses. The 3D glasses are battery powered and linked wirelessly to the infrared (IR) emitters in your 3D computer.
If you still cannot see 3D content, remove the 3D glasses and stop using 3D Cinema Technology. Read the suspect a physical problem seeing stereoscopic 3D. Chapter 2 Using HP 3D Cinema Technology Insert the disc into the optical drive until it clicks into place. To eject the disc, press action key (f10).
Supported 3D formats Your computer supports the following 3D formats: ● Blu-ray Disc 3D movies ● Stereoscopic 3D games ● 3D MPEG 4 MVC files for 3D video playback ● 3D H.264 MVC and Fujifilm AVI dual-stream video file formats for 3D video playback ●...
You must use the 3D glasses that came with your TV, not the glasses that came with your computer. NOTE: Only Checkerboard, Row-Interleave, and HDMI 1.4 Time-sequential 3D TVs are supported. NOTE: 3D playback of photos and videos is supported only on the computer display. Chapter 2 Using HP 3D Cinema Technology...
Caring for the 3D glasses Using the nose pieces The 3D glasses come with 3 nose pieces in different sizes. One nose piece is installed at the factory and two additional nose pieces are shipped with the glasses. Try on the glasses, and if the fit is uncomfortable, wear the glasses without a nose piece or try one of the other nose pieces.
The battery in the 3D glasses is installed at the factory and provides approximately 150 hours of 3D viewing time. The glasses can remain in Standby mode for up to one year. HP recommends that you replace the battery once a year, using a basic CR2032 battery that can be purchased anywhere batteries are sold.
Carefully insert the new battery (1) with the positive (+) side facing the battery compartment cover, and then replace the battery compartment cover (2). CAUTION: To reduce the risk of damage to the glasses, use caution when inserting the battery. Cleaning the 3D glasses To remove smudges and lint, clean the 3D glasses with a soft, damp, lint-free cloth as needed.
To reduce the risk of cracking the lenses, never twist or rotate the 3D glasses. Frequently asked questions Why can't I see 3D content If you are watching in 3D mode and cannot see 3D content, HP recommends that you take off the 3D glasses, and read the problem seeing stereoscopic 3D.
Can I use the 3D glasses to view a 3D movie in a movie theater The 3D glasses are optimized to work with the HP ENVY The 3D glasses are not guaranteed to work optimally in any other 3D environment.
Getting to know your computer The following sections are included in this chapter: ● ● Front ● Right side ● Left side ● Display ● Bottom Imagepad Component Imagepad light Imagepad on/off button Chapter 3 Getting to know your computer Description ●...
Component Left Imagepad button Imagepad zone Right Imagepad button Lights Component Imagepad light Caps lock light Power light Wireless light Mute light Description The bottom left corner of the Imagepad functions like the left button on an external mouse. Moves the pointer and selects or activates items on the screen.
5 seconds to turn off the computer. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or see the HP Notebook Reference Guide. Produce sound with Beats Audio speakers.
Keys Component Windows logo key Action keys Windows applications key Integrated numeric keypad num lock Description Displays system information when pressed in combination with the key. Executes the following functions: ● When the key is pressed in combination with the system information is displayed.
Secure Digital High Capacity Memory Card ● Blinking white: The hard drive is being accessed. ● Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive. NOTE: For information on HP ProtectSmart Hard Drive Protection, see the HP Notebook Reference Guide.
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Component (10) AC adapter light (11) Power connector Chapter 3 Getting to know your computer Description ● White: The computer is connected to external power, and the battery is fully charged. ● Amber: The computer is connected to external power, and the battery is charging.
Left side Component Optical drive USB 3.0 ports (2) Audio-in (microphone) jack Audio-out (headphone) jacks (2) Security cable slot Description Reads and writes to an optical disc. CAUTION: To reduce the risk of damaging the computer, do not insert smaller (8 cm diameter) optical discs into the drive. Connect optional USB 3.0 devices and provide enhanced USB power performance.
Proximity sensors (2) Internal microphones (2) Webcam light HP TrueVision HD Webcam Internal display switch *The antennas and IR emitters are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas and IR emitters free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.
Bottom Component Hard drive cover Vents (5) Release latch Service access door HP Triple Bass Reflex Subwoofer Description Provides access to the hard drives. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
WLAN on page 38 ● Wired—You can access the Internet by connecting to a wired network. For information on connecting to a wired network, see the HP Notebook Reference Guide. Chapter 4 Networking Setting up a new WLAN network on page...
HP Mobile Broadband Module, a wireless wide area network (WWAN) device ● Bluetooth® device For more information on wireless technology and connecting to a wireless network, see the HP Notebook Reference Guide and information and Web site links provided in Help and Support. Using an Internet service provider (ISP)
Connecting to an existing WLAN Turn on the computer. Be sure that the WLAN device is on. Click the network icon in the notification area, at the far right of the taskbar. Select a network to connect to. Click Connect. If required, enter the security key.
When you set up a WLAN or access an existing WLAN, always turn on security features to protect your network from unauthorized access. For information on protecting your WLAN, see the HP Notebook Reference Guide. Connecting to a wireless network...
For instructions on disabling the action key feature, see the “Setup Utility (BIOS) and System Diagnostics” chapter in the HP Notebook Reference Guide. CAUTION: Use extreme care when making changes. Errors can prevent the computer from operating properly.
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Icon Description Presents the following choices to switch the screen image among display devices connected to the computer: ● Computer only—Turns off any external displays and shows the image only on only the computer display. ● Duplicate—Clones the image on the computer display onto an external display that is connected to the computer.
Using the integrated numeric keypad Component num lock Integrated numeric keypad Chapter 5 Keyboard and pointing devices Description Alternates between the navigational functions and the numeric functions on the integrated numeric keypad. NOTE: The keypad function that is active when the computer is turned off is reinstated when the computer is turned back on.
Using pointing devices NOTE: In addition to the pointing devices included with your computer, you can use an external USB mouse (purchased separately) by connecting it to one of the USB ports on the computer. Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options.
Using the Imagepad The advanced Imagepad replaces the traditional TouchPad to create a high-precision gesture-friendly mouse alternative. To move the pointer, slide one finger across the Imagepad in the direction you want the pointer to go. Use the left and right Imagepad buttons like the corresponding buttons on an external mouse.
Navigating To move the pointer, slide one finger across the Imagepad in the direction you want the pointer to go. Selecting Use the left and right Imagepad buttons like the corresponding buttons on an external mouse. Using Imagepad gestures The Imagepad supports a variety of gestures. To use Imagepad gestures, place two fingers on the Imagepad at the same time.
To turn the gestures on or off: Select Start > Control Panel > Hardware and Sound > Synaptics ClickPad. Select the check box next to the gesture that you want to turn on or off. Click Apply, and then click OK. Scrolling Scrolling is useful for moving up, down, or sideways on a page or image.
Rotating Rotating allows you to rotate items such as photos. Place two separated fingers on the Imagepad, and then rotate your fingers in an arc while maintaining uniform finger separation. An arcing motion to the left rotates the object to the left; an arcing motion to the right rotates the object to the right. NOTE: Rotating is enabled at the factory.
For steps to keep your battery in good condition, see “Using Battery Power” in the HP Notebook Reference Guide. To access this guide, select Start > All Programs > HP > HP Documentation. To monitor the status of your battery, or if the battery is no longer holding a charge, run Battery Check in Help and Support.
Replacing or upgrading the hard drives CAUTION: To reduce the risk of information loss or an unresponsive system: Shut down the computer before removing a hard drive from the hard drive bay. If you are not sure whether the computer is off, in the Sleep state, or in Hibernation, press the power button, and then shut down the computer through the operating system.
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Remove the door (2). Disconnect the battery cable from the computer. Disconnect the hard drive cable (1) from the computer. Pull back the plastic cover (2). Chapter 6 Maintenance...
Remove the 4 hard drive screws (3), and then lift the hard drive (4) out of the hard drive bay. Installing the primary hard drive Insert the hard drive (1) into the hard drive bay, and then replace the 4 hard drive screws (2). Connect the hard drive cable (3) to the computer.
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Replace the plastic cover (4). Connect the battery cable to the computer. Align the screw holes in the service access door with the holes in the computer, and then lower the door (1) onto the computer. Chapter 6 Maintenance...
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Replace the 6 service access door screws (2). Align the tabs on the hard drive cover with the notches on the computer, and then slide the cover into the notches. The release latch automatically locks the cover into place. Reconnect external power and external devices. Turn on the computer.
Removing and inserting the secondary hard drive Removing the secondary hard drive Save your work and shut down the computer. Disconnect all external devices connected to the computer. Remove external power from the computer. Slide the release latch (1), and then remove the hard drive cover (2). Remove the service access door.
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Remove the door (2). Disconnect the battery cable from the computer. Disconnect the hard drive cable (1) from the computer. Pull back the plastic cover (2). Replacing or upgrading the hard drives...
Remove the 4 hard drive screws (3), and then lift the hard drive (4) out of the hard drive bay. Installing the secondary hard drive Insert the hard drive (1) into the hard drive bay, and then replace the 4 hard drive screws (2). Connect the hard drive cable (3) to the computer.
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Replace the plastic cover (4) over the hard drive. Connect the battery cable to the computer. Align the screw holes in the service access door with the holes in the computer, and then lower the door (1) onto the computer. Replacing or upgrading the hard drives...
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Replace the 6 service access door screws (2). Align the tabs on the hard drive cover with the notches on the computer, and then slide the cover into the notches. The release latch automatically locks the cover into place. Reconnect external power and external devices. Turn on the computer.
Adding or replacing memory modules The computer has two memory module slots. They are located under the service access door on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module or replacing a memory module in one of the memory module slots. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord before installing a memory module.
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Remove the door (2). Disconnect the battery cable from the computer. If you are replacing a memory module, remove the existing memory module. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. Chapter 6 Maintenance...
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Grasp the edge of the memory module (2), and then gently pull the module out of the memory module slot. CAUTION: To reduce the risk of damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. To protect a memory module after removal, place it in an electrostatic-safe container.
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Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. Connect the battery cable to the computer. Align the screw holes in the service access door with the holes in the computer, and then lower the door (1) onto the computer.
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Replace the 6 service access door screws (2). Align the tabs on the hard drive cover with the notches on the computer, and then slide the cover into place. The release latch automatically locks the cover into place. Reconnect external power and external devices. Turn on the computer.
Performing a system restore ● Backing up and recovering your information Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if necessary. This chapter provides information on the following topics: ●...
If you need to restore your system for some other reason than hard drive failure, you can use the HP Recovery partition (select models only), without the need for recovery discs or a recovery flash drive.
Creating recovery media HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails, or if for any reason you cannot restore using the recovery partition tools.
You can restore only the system that you have previously backed up. HP recommends that you use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon as you set up the computer.
Changing the computer boot order To change the boot order for recovery discs: Restart the computer. Press while the computer is restarting, and then press Select Internal CD/DVD ROM Drive from the boot options window. To change the boot order for a recovery flash drive: Insert the flash drive into a USB port.
To create a screen shot: Display the screen you want to save. Copy the screen image. To copy only the active window, press To copy the entire screen, press Open a word-processing document, and then select Edit > Paste. The screen image is added to the document.
Create a system restore point Select Start > Control Panel > System and Security > System. In the left pane, click System protection. Click the System Protection tab. Click Create. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps: Select Start >...
Contacting customer support ● Labels Contacting customer support If the information provided in this user guide, in the HP Notebook Reference Guide, or in Help and Support does not address your questions, you can contact HP Customer Support at: http://www.hp.com/go/contactHP NOTE: For worldwide support, click Contact HP worldwide on the left side of the page, or go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. ● Serial number label—Provides important information, including the following: Component Product name Serial number (s/n) Part number/Product number (p/n) Warranty period Model description Have this information available when you contact technical support.
DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications.
Operating environment Factor Temperature Operating Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F 10% to 90%...
33 right-side 31 top 26 connector, power 32 CoolSense 7 CyberLink PowerDVD 16, 19 DC plug of external HP power supply 74 dial, volume 31 Digital Media Slot, identifying 31 display image, switching 41 DisplayPort, identifying 31 drives, hard 51, 56...
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subwoofer, identifying 35 supported discs 66 switchable graphics 8 system recovery performing 66 using recovery discs 67 using the dedicated recovery partition 67 system restore points 69 traveling with the computer 72 TriDef 3D Experience Ignition Game Player 20 troubleshooting, 3D 3D games 24 cannot see 3D content 24 flickering 25...
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