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E Line
241E1
241B8
www.philips.com/welcome
EN
User manual
Customer care and warranty
Troubleshooting & FAQs
1
21
25

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Summary of Contents for Philips E Line 241E1SCA/01

  • Page 1 E Line 241E1 241B8 www.philips.com/welcome User manual Customer care and warranty Troubleshooting & FAQs...
  • Page 2: Table Of Contents

    5.1 Resolution & Preset Modes ..19 6. Power Management ....20 7. Customer care and warranty ... 21 7.1 Philips’ Flat Panel Monitors Pixel Defect Policy ...... 21 7.2 Customer Care & Warranty ..24 8. Troubleshooting & FAQs ..25 8.1 Troubleshooting ......
  • Page 3: Important

    • Please use approved power cord presentation of the original invoice provided by Philips all the time. If or cash receipt, indicating the date of your power cord is missing, please purchase, dealer’s name and model and contact with your local service production number of the product.
  • Page 4 1. Important monitor damage will not be covered • Oil-based cleaning solutions may under warranty. damage the plastic parts and void the warranty. • Do not knock or drop the monitor during operation or transportation. • Unplug the monitor if you are not going to use it for an extensive • Excessive usage of monitor can period of time.
  • Page 5: Notational Descriptions

    1. Important Uninterrupted display of still or 1.2 Notational Descriptions static images over an extended The following subsections describe period may cause “burn-in”, also notational conventions used in this known as “after-imaging” or “ghost document. imaging”, on your screen. • “Burn-in”, “after-imaging”, or Notes, Cautions and Warnings “ghost imaging”...
  • Page 6: Disposal Of Product And Packing Material

    From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, This marking on the product or on end-of-life management primarily its packaging illustrates that, under...
  • Page 7: Setting Up The Monitor

    Start * Different according to region. Register your product and get support at www.philips.com/welcome Note Use only the AC/DC adapter model: Philips ADPC1938EX. Install base stand 241E1SC * VGA AC/DC Adapter * HDMI 1. In order to well protect this monitor...
  • Page 8 2. Setting up the monitor (2) Use screwdriver to tighten the screw located at the bottom of the base, and secure the base to the column tightly. 3. After attaching the base, erect the monitor with both hands on holding the monitor together with styrofoam 3.
  • Page 9 2. Setting up the monitor Connecting to your PC Connect to PC 1. Connect the power cord to the back 241E1SC/241E1C of the monitor firmly. 2. Turn off your computer and unplug its power cable. 3. Connect the monitor signal cable to the video connector on the back of your computer.
  • Page 10: Operating The Monitor

    2. Setting up the monitor 241E1SCA 2.2 Operating the monitor Front view product description 241E1SC/241E1C Switch monitor’s power ON and OFF. Access the OSD menu. Confirm the OSD Switch monitor’s power adjustment. ON and OFF. Adjust the OSD menu. Access the OSD menu. Confirm the OSD Adjust the speaker volume.
  • Page 11 On-Screen Display. You can use On-Screen Display (OSD) is a feature in this as a reference when you want to all Philips LCD monitors. It allows an end work your way around the different user to adjust screen performance or adjustments later on.
  • Page 12: Remove The Base Assembly For Vesa Mounting

    2. Setting up the monitor Resolution notification the monitor does not tilt downward by more than -5 degrees. This monitor is designed for optimal performance at its native resolution, • Do not press the screen while 1920×1080@60Hz. When the monitor adjusting the angle of the monitor.
  • Page 13 2. Setting up the monitor 100mm 100mm 241E1C 3. Remove the hinge cover from 1. Place the display face down on a monitor body by using your fingers. smooth surface. Pay attention not to scratch or damage the screen. 4. Use a screwdriver to remove the 2.
  • Page 14 2. Setting up the monitor 4. Use a screwdriver to remove the screws on the arm, and then detach the arm/stand from the monitor. 0° 90° -5° * Display design may differ from those illustrated. Warning • To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than -5 degrees.
  • Page 15: Image Optimization

    Whether you're working with text applications, displaying images or watching a video, Philips SmartImage delivers great optimized monitor performance. 241E1C Why do I need it?
  • Page 16: Smartcontrast

    LED displays can cause eye damage and affect vision over time. Developed for wellbeing, Philips LowBlue Mode setting uses a smart software technology to reduce harmful shortwave blue light. • Off: No optimization by SmartImage.
  • Page 17: Amd Freesync

    4. AMD FreeSync • AMD Radeon R7 260X 4. AMD FreeSync • AMD Radeon R7 260 ■ ■ Processor A-Series Desktop and Mobility APUs • AMD A10-7890K • AMD A10-7870K PC gaming has long been an imperfect • AMD A10-7850K experience because GPUs and monitors •...
  • Page 18: Technical Specifications

    5. Technical Specifications 5. Technical Specifications Picture/Display Monitor Panel Type Backlight W-LED system Panel Size 23.6” W (59.9 cm) Aspect Ratio 16:9 Pixel Pitch 0.272 x 0.272 mm Contrast Ratio 3000:1 (typ.) Optimum 1920 x 1080 @ 60Hz Resolution Viewing Angle 178°...
  • Page 19 5. Technical Specifications Stand Tilt -5° / +20° Power AC Input AC Input AC Input Consumption Voltage at Voltage at Voltage at 100VAC , 50Hz 115VAC , 60Hz 230VAC , 50Hz Normal Operation 27.8 W (typ.) 27.9 W (typ.) 28.0 W (typ.) Sleep (Standby mode) <0.5 W (typ.) <0.5 W (typ.)
  • Page 20 500 to 1060hPa (Non-operation) Environmental ROHS Packaging 100% recyclable Specific Substances 100% PVC BFR free housing Cabinet Color White/Black Finish Texture Note This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet.
  • Page 21: Resolution & Preset Modes

    5. Technical Specifications 5.1 Resolution & Preset Modes Maximum Resolution 1920x1080@60Hz (analog input) 1920x1080@75Hz (HDMI input) Recommended Resolution 1920x1080@60Hz H. freq Resolution V. freq (Hz) (kHz) 31.47 720x400 70.09 31.47 640x480 59.94 35.00 640x480 66.67 37.86 640x480 72.81 37.50 640x480 75.00 37.88 800x600...
  • Page 22: Power Management

    6. Power Management 6. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.
  • Page 23: Customer Care And Warranty

    Other combinations Pixel Defect Policy of lit and dark sub pixels appear as single pixels of other colors. Philips strives to deliver the highest quality products. We use some of the Types of Pixel Defects industry's most advanced manufacturing...
  • Page 24 A red or blue bright dot must be the warranty period, a TFT Monitor more than 50 percent brighter than panel in a Philips flat panel monitor must have pixel or sub pixel defects neighboring dots while a green exceeding the tolerances listed in the bright dot is 30 percent brighter than following tables.
  • Page 25 7. Customer care and warranty BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 2 adjacent lit subpixels 3 adjacent lit subpixels (one white pixel) Distance between two bright dot defects* >15mm Total bright dot defects of all types BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer...
  • Page 26: Customer Care & Warranty

    Please contact our Philips Customer Service Representative or local contact center (by Consumer care number) for more details. Philips Customer Care Center number listed below.
  • Page 27: Troubleshooting & Faqs

    • Disconnect the monitor from mains • First, ensure that the power button power source immediately for safety on the front of the monitor is in the • Contact with Philips customer OFF position, then press it to the service representative immediately. ON position.
  • Page 28: General Faqs

    Service contact information listed in period may cause “burn-in”, also Important information manual and known as “after-imaging” or “ghost contact Philips customer service imaging”, on your screen. “Burn-in”, representative. “after-imaging”, or “ghost imaging” is * Functionality different according to a well-known phenomenon in LCD display.
  • Page 29 When handling the disconnect your old monitor and monitor, make sure that there is reconnect your Philips LCD monitor. no pressure or force applied to • Turn on your monitor and then turn the panel surface side. This may on your PC.
  • Page 30 Q9: Can I connect my LCD monitor to is not covered under your warranty. any PC, workstation or Mac? Ans.: Yes. All Philips LCD monitors are Q12: Why is my Display not showing fully compatible with standard sharp text, and is displaying jagged PCs, Macs and workstations.
  • Page 31 This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are regis- tered trademarks of Koninklijke Philips N.V. and are used under license.

This manual is also suitable for:

E line 241e1E line 241e1c/89E line 241e1sc/00

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