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Panasonic KX-TG4500B Operating Instructions Manual
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Panasonic KX-TG4500B Operating Instructions Manual

5.8 ghz expandable digital cordless phone system
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Operating Instructions

5.8 GHz Expandable
Digital Cordless Phone System
KX-TG4500
Model No.
This unit is compatible with Caller ID. To use this feature you must
subscribe to the appropriate service offered by your service provider.
Charge the cordless handset battery for 7 hours before initial use.
Please read these Operating Instructions before using the unit and save
them for future reference.
For assistance, visit our website:
http://www.panasonic.com/phonehelp for customers in the U.S.A. or
Puerto Rico.

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  • Page 1: Operating Instructions

    Charge the cordless handset battery for 7 hours before initial use. Please read these Operating Instructions before using the unit and save them for future reference. For assistance, visit our website: http://www.panasonic.com/phonehelp for customers in the U.S.A. or Puerto Rico.

  • Page 2: Table Of Contents

    ..41 Using the FLASH key ... 41 For assistance, please visit http://www.panasonic.com/phonehelp For call waiting service users ..41 Temporary tone dialing .
  • Page 3 ....82 Telephone settings ....83 Selecting the flash time ..83 Line selection for outgoing calls .
  • Page 4 Introduction Thank you for purchasing your new Panasonic cordless phone system. We recommend keeping a record of the following information for future reference. Serial No. Name and address of dealer 1. The serial number can be found on the bottom of the unit.

  • Page 5: Introduction

    Base unit handset Cordless handset Cordless handset battery Cordless handset battery cover 4-wire telephone line cord Backup battery Audio cable Charger Handset cord Belt clip For assistance, please visit http://www.panasonic.com/phonehelp Introduction Order number Quantity PQLV256Z PQJXF0201Z KX-TG4500BR HHR-P104 PQYNTG4500BR PQJA10088Z...

  • Page 6: Expanding Your Phone

    A charger unit is included with each accessory cordless handset. To order accessory cordless handsets, contact your dealer or call 1-800-211-PANA (1-800-211-7262) to locate a dealer. (Please read the accessory cordless handset’s Installation Manual for more information). For assistance, please visit http://www.panasonic.com/phonehelp KX-TG4500 KX-TGA450...

  • Page 7: Important Safety Instructions

    Opening or removing covers may expose you to dangerous voltages or other risks. For assistance, please visit http://www.panasonic.com/phonehelp Incorrect reassembly can cause electric shock when the unit is subsequently used. 12. Unplug this unit from power outlets and...
  • Page 8 These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact the Panasonic Call Center at 1-800-211-PANA (1-800-211-7262). L The base unit handset and cordless handset earpieces are magnetised and may retain small ferrous objects.

  • Page 9: For Best Performance

    L The maximum calling distance may be shortened when the unit is used in the following places: near obstacles such as For assistance, please visit http://www.panasonic.com/phonehelp hills, concrete walls, tunnels, subways, or near metal objects such as wire fences, etc.

  • Page 10: System Capabilities

    Introduction System capabilities The unit can accomodate up to four external telephone lines, which are provided by a telephone service provider, or up to two intercom calls. The capabilities of the unit can be expanded by registering up to eight cordless handsets at the base unit (page 25).

  • Page 11: Preparation

    L The battery cannot be overcharged. L If the backup battery has been discharged, the unit will not work during a power failure. If required, the unit can be replaced with a standard telephone to restore service during the power outage.

  • Page 12: Connecting The Base Unit Handset And Ac Adaptor

    L Use only a Panasonic handset with the KX-TG4500. L Use only the included Panasonic AC Adaptor PQLV256 (Order No. PQLV256Z). L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)

  • Page 13: Connecting The Line Cords

    Connecting the line cords Connect the telephone line cords to the base unit. To connect two two-line telephone jacks Two-Line Telephone Jacks (RJ14C) LINE3 4-Wire LINE4 Telephone Line Cord LINE1 LINE2 For assistance, please visit http://www.panasonic.com/phonehelp LINE 3/4 LINE 1/2 Preparation...
  • Page 14 Preparation To connect four single-line telephone jacks For this connection, please purchase two Panasonic T-adaptors KX-J24 and two 2-wire telephone line cords (PQJA10088Z). To order, call the accessories telephone number shown on page 5. Single-Line Telephone Jacks (RJ11C) 2-Wire Telephone...

  • Page 15: Connecting The Ac Adaptor To The Charger

    Connecting the AC adaptor to the charger L Use only the included Panasonic AC ADAPTOR PQLV256 (Order No. PQLV256Z). L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The charger can be wall mounted, if required (page 95).

  • Page 16: Installing The Battery In The Cordless Handset

    L The flat side of the battery should fit against the inside of the battery compartment as shown. Close the cover. For assistance, please visit http://www.panasonic.com/phonehelp Battery charge Place the cordless handset on the charger and charge for 7 hours before initial use.
  • Page 17 7 hrs” and 8. The cordless handset will not work unless the battery is charged. For assistance, please visit http://www.panasonic.com/phonehelp Battery performance After your Panasonic battery is fully charged, you can expect the following performance: Operation Operating time While in use...

  • Page 18: Controls And Display

    3 Display 4 {CONF} 5 {HOLD} 6 Antenna 7 {RESET} button 8 {INTERCOM}/{TRANSFER}, ({ALL}, {1} to {8}) 9 {SP-PHONE}/{HEADSET} and indicator 10 {BATTERY} indicator For assistance, please visit http://www.panasonic.com/phonehelp 11 {REDIAL} 12 {PAUSE}/{EDIT} 13 {CALL WAIT}/{FLASH} 14 {TONE} 15 Microphone...
  • Page 19 3 F ({VOICE MAIL}) 4 {MENU} Memory card: Remove the memory card and use it as a name index for the cordless handset(s). For assistance, please visit http://www.panasonic.com/phonehelp 5 {ENTER} 6 Navigator key ({<}, {>}, {f}, {g}) 7 {CLEAR} 8 {EXIT}/{STOP}...
  • Page 20 Preparation 1 AC adaptor socket 2 Backup battery cover 3 Line 3/4 jack 4 Line 1/2 jack 5 Headset jack 6 Base handset socket For assistance, please visit http://www.panasonic.com/phonehelp...

  • Page 21: Using Softkeys And Navigation Keys

    11 Joystick and {MENU}/{OK} 12 {s} (SP-PHONE) 13 {C} (TALK) 14 Headset jack 15 LINE keys 16 Softkeys 17 Speaker For assistance, please visit http://www.panasonic.com/phonehelp Charger CHARGE indicator: L The CHARGE indicator lights when the Note: L The cordless handset battery requires HOLD...
  • Page 22 The cordless handset’s joystick can be used to navigate through menus and select items shown on the display. Use the For assistance, please visit http://www.panasonic.com/phonehelp {^}, {V}, {f}, {g} keys to move the cursor around the screen, then press the {MENU}/{OK} key in the center to select an item.

  • Page 23: Displays

    M.box The F flashes if there is at least one new message in your mailbox (page 55). It is also displayed during message playback. For assistance, please visit http://www.panasonic.com/phonehelp The line status icons function as follows: Line Status Meaning (invisible)

  • Page 24: Setting-Up The Unit Before Use

    Press {<} or {>} and hold, to select “AM” or “PM”. Example: Date: 04.28.2006 Time: 02:37 For assistance, please visit http://www.panasonic.com/phonehelp Press {ENTER}. L Confirmation tone is heard. Setting the display language Base Unit Handset You can select either “English” or “Español”...

  • Page 25: Selecting The Line Mode

    The default is “Tone”. Press {MENU}. Scroll to “Initial setting” by pressing {<} or {>}, then press {ENTER}. For assistance, please visit http://www.panasonic.com/phonehelp Scroll to “Set telephone line” by pressing {<} or {>}, then press {ENTER}. Scroll to “Set dial mode” by pressing {<} or {>}, then press {ENTER}.
  • Page 26 ” is displayed on both the base unit and the cordless handset. Repeat to register additional cordless handsets. For assistance, please visit http://www.panasonic.com/phonehelp L To rename the cordless handset to something memorable, refer to page 82. Method 2: From the base unit, press {MENU}, followed by {#}, {1}, {2}, {3}.
  • Page 27 Press {f} or {g} to move to the cordless handset to be de-registered. Press {ENTER}. Press {ENTER} again to confirm the operation. L The completion screen is displayed and confirmation tone is heard. For assistance, please visit http://www.panasonic.com/phonehelp ENTER=Select Preparation...

  • Page 28: Making/Answering Calls

    Making/Answering Calls Making calls Four external calls can be handled simultaneously on separate telephone lines by the base unit and three cordless handsets (or by four cordless handsets). Additionally, two intercom calls can be handled simultaneously. The maximum operating number may decrease depending on the state of use.
  • Page 29 L If a pause is required when dialing, press {PAUSE} where needed (page 41). L To delete all digits, press and hold {CLEAR}. For assistance, please visit http://www.panasonic.com/phonehelp Making/Answering Calls Press {SP-PHONE}. L You can press a line key instead of pressing {SP-PHONE}.

  • Page 30: Using The Cordless Handset

    L The speed dial number is called. Note: L The speed dial function can be used with the base unit handset or in handsfree mode (page 29). For assistance, please visit http://www.panasonic.com/phonehelp Using the cordless handset Handset Line keys {REDIAL}/ {PAUSE} Press {C} or {s}.
  • Page 31 L You can press a line key instead of pressing {C}or {s} . L The line number is displayed. For assistance, please visit http://www.panasonic.com/phonehelp Making/Answering Calls L After a few seconds, the display will show the length of the call.

  • Page 32: Answering Calls

    Note: L This function can be used with the handset or in handsfree mode (page 31). For assistance, please visit http://www.panasonic.com/phonehelp Answering calls Four external calls can be handled simultaneously (or two intercom calls) by the base unit and three cordless handsets (or by four cordless handsets).

  • Page 33: Using The Base Unit

    36. To transfer the call to a mailbox to enable a caller to leave a message, see page 58. For assistance, please visit http://www.panasonic.com/phonehelp Base Unit Temporarily turning the ringer off While the base unit is ringing for an outside call, you can turn the ringer off temporarily by pressing {MUTE}.

  • Page 34: Using Additional Lines During A Conversation

    (LINE 1). L The second call is terminated. Example: Talk 00-01-32 For assistance, please visit http://www.panasonic.com/phonehelp Note: L To place the second call on hold, press {HOLD} in step 3 before pressing the line key for the first call.

  • Page 35: Intercom

    To end the call, replace the handset or press {SP-PHONE}. Note: L Using this feature can help you locate a misplaced cordless handset. For assistance, please visit http://www.panasonic.com/phonehelp Making/Answering Calls Using the cordless handset While the cordless handset is in standby mode, press {INTERCOM}.

  • Page 36: Transferring A Call

    L If the paged party does not answer, press the relevant line key. To complete the transfer, replace the handset or press {SP-PHONE}. For assistance, please visit http://www.panasonic.com/phonehelp Answering a call transferred to the base unit When the base unit rings, lift the handset or press {SP-PHONE}.

  • Page 37: Placing A Call On Hold

    Hold L The line status icon flashes on the display. For assistance, please visit http://www.panasonic.com/phonehelp L If a call is kept on hold for more than six minutes, a warning tone is heard. After four additional minutes on hold, the...

  • Page 38: Conference Calls

    Note: L During a conference with two external calls, both calls will be dropped if a line key not associated with either call is pressed. For assistance, please visit http://www.panasonic.com/phonehelp Conference with two external calls using the cordless Handset handset...

  • Page 39: Useful Features During A Call

    L To leave the conference, press {OFF} or place the cordless handset on the charger. The two other parties can continue the conversation. For assistance, please visit http://www.panasonic.com/phonehelp Useful features during a call Joining in a conversation Base Unit Handset...

  • Page 40: Recording A Conversation

    L Recording starts. Example (from the Talk 00-01-32 base unit): <Privacy> For assistance, please visit http://www.panasonic.com/phonehelp L To stop recording: Line1 Note: L If the memory becomes full during the conversation, recording stops and you will hear an error beep.

  • Page 41: Using The Pause Key

    40) and temporary tone dialing mode (page 42). Note: L To change the flash time, see page 83. For assistance, please visit http://www.panasonic.com/phonehelp For call waiting service users Base Unit Handset If a call is received on the same line as the current conversation, you will hear call waiting tone.

  • Page 42: Temporary Tone Dialing

    During a call, press {*} (to enter tone dialing mode) before entering access numbers which require tone dialing. Note: L The dialing mode will return to pulse when you hang up. For assistance, please visit http://www.panasonic.com/phonehelp...

  • Page 43: Phonebook

    Enter name: <> Press {ENTER}. Enter the phone number (max. 32 digits). For assistance, please visit http://www.panasonic.com/phonehelp L If a pause is required, press {PAUSE} Example: Press {ENTER}. L Confirmation tone is heard. L To continue adding items, repeat from Note: L If the display shows “Memory is full”...

  • Page 44: Finding And Calling A Phonebook Item

    Each time you press {CLEAR} a character is erased to the left of the cursor. To erase all characters, press and hold {CLEAR}. For assistance, please visit http://www.panasonic.com/phonehelp For example, to enter “Tom Jones”: Press {8} four times. Press {6} three times and wait for the cursor to move to the next character.

  • Page 45: Editing Phonebook Items

    Phonebook. L The number of items held is displayed. Search Press For assistance, please visit http://www.panasonic.com/phonehelp Press the dialing key ({0} to {9}) which corresponds to the first letter you are searching for (see the character table, page 44).

  • Page 46: Erasing Phonebook Items

    L Confirmation tone is heard. L To erase more items, repeat from step 2. L To erase the entire Phonebook, refer to page 77. For assistance, please visit http://www.panasonic.com/phonehelp Base Unit Handset Chain dial This feature allows you to dial phone numbers stored in the Phonebook while you are on a call.

  • Page 47: Caller Id Service

    --------Line 1-------- L After you answer the call, the display will show the length of the call. For assistance, please visit http://www.panasonic.com/phonehelp Caller ID Service Personalized name display If you receive a call from one of the phone...

  • Page 48: Caller List

    12:01AM APR.28 L To scroll through the list of callers, press {<} or {>} For assistance, please visit http://www.panasonic.com/phonehelp L A Q is displayed next to items which have already been viewed. L If the same caller calls more than once, it will be displayed with the number (for example, “...

  • Page 49: Editing A Caller's Phone Number Before Calling Back

    For assistance, please visit http://www.panasonic.com/phonehelp To activate this feature, you must edit an item in the Caller List (see below), then call that number. After that, calls from that caller’s area code will be edited...

  • Page 50: Storing Caller Information In The Phonebook

    Phonebook (page 46). L If the caller information does not include a phone number, it cannot be stored in the Phonebook. For assistance, please visit http://www.panasonic.com/phonehelp Erasing caller information Handset Base Unit After checking the Caller List, the base unit and cordless handset(s) user can erase some, or all, of the items.

  • Page 51: Voice Mail System

    L transferring a message to other mailboxes (pages 54 and 64); L delivering your own message to other mailboxes (page 57). For assistance, please visit http://www.panasonic.com/phonehelp Voice Mail System You can also access the Voice Mail System’s features remotely from a touch tone phone (page 63).

  • Page 52: Listening To Messages From The Base Unit

    L The current password is displayed. If the password has already been set correctly, press Next password unchanged and proceed to step 7. For assistance, please visit http://www.panasonic.com/phonehelp Enter a 4-digit password. L If you enter an incorrect digit, press Press password. to leave the...
  • Page 53 L After the last message is played, “This is the last message.” is announced. Press {EXIT} to return to standby mode. For assistance, please visit http://www.panasonic.com/phonehelp Voice Mail System Listening to all messages While the base unit is in standby mode and the F indicator is flashing, press L “This is the general delivery mailbox.”...
  • Page 54 L If you enter your own mailbox number, “This is your mailbox.” is announced. L If an invalid mailbox number is entered, “Incorrect entry.” is announced. For assistance, please visit http://www.panasonic.com/phonehelp Erasing a message We recommend that you erase unnecessary messages after each playback.

  • Page 55: Listening To Messages With The Cordless Handset

    “Repeat” is announced. Before the next message is played, “Next” is announced. For assistance, please visit http://www.panasonic.com/phonehelp L After the last message is played, “This is the last message.” is announced. Press {OFF} to return to standby mode.
  • Page 56 L If there is a message after the transferred message, it will be played. L After the last message is played, “This is the last message.” is announced. For assistance, please visit http://www.panasonic.com/phonehelp Erasing a message We recommend that you erase unnecessary messages after each playback.

  • Page 57: Creating And Sending Messages

    After the tone, talk clearly, about 8 inches (20 cm) away from the microphone. To end, press {1}. For assistance, please visit http://www.panasonic.com/phonehelp Note: L If the elapsed recording time exceeds three minutes, recording will stop. Using the cordless handset ”...

  • Page 58: Transferring A Call To A Personal Mailbox

    <mailbox number>...” is announced. Note: L If the elapsed recording time exceeds three minutes, recording will stop. For assistance, please visit http://www.panasonic.com/phonehelp Transferring a call to a personal mailbox After the base unit user (operator) answers an incoming call, the call can be transferred to the general mailbox where the caller can leave a message.

  • Page 59: Checking The Remaining Recording Time And Number Of Messages

    : <1min Messages : 100 L The current settings are displayed. The display returns to the previous screen after two seconds. For assistance, please visit http://www.panasonic.com/phonehelp Voice Mail System Erasing all messages stored in a Base Unit mailbox The base unit user can erase all incoming messages in any mailbox.

  • Page 60: User Greetings

    Scroll to the required greeting message by pressing {<} or {>}, then press {ENTER}. L The selected greeting is played. For assistance, please visit http://www.panasonic.com/phonehelp Erasing a greeting Press the {ANSWER ON} key. Scroll to “Setup” by pressing {<} or {>}, then press {ENTER}.
  • Page 61 While in standby mode, press F. Enter the required handset number using the {INTERCOM} keys {1} to {8}. Key-in the handset’s password. For assistance, please visit http://www.panasonic.com/phonehelp Voice Mail System Scroll to “Personal greeting” by pressing {<} or {>}, then press {ENTER}.

  • Page 62: Turning The Cordless Handset

    Scroll to “Answer on/off” by pressing {<} or {>}, then press {ENTER}. Select “On” or “Off” by pressing {<} or {>}, then press {ENTER}. L Confirmation tone is heard. For assistance, please visit http://www.panasonic.com/phonehelp Setting handset answer mode using the cordless handset Press M.box Scroll to “Answer on/off”...

  • Page 63: Remote Access

    *.” If required, enter a command. To end remote operation, press {*} and hang up. For assistance, please visit http://www.panasonic.com/phonehelp Handset mailbox(es) only: “To play all messages, press 1. To deliver a message, press 2. To change the personal greeting, press 3.
  • Page 64 “Sorry, this mailbox is in use.” is announced, and the call is terminated. For assistance, please visit http://www.panasonic.com/phonehelp While listening to new messages During playback, or before the start of the next new message: L To repeat the message, press {1}.
  • Page 65 To accept, press {2}. L Confirmation tone is heard. While the Command Menu is being announced, press {*} and hang up. For assistance, please visit http://www.panasonic.com/phonehelp Remote access Switching to the general delivery mailbox from your personal mailbox After entering your mailbox, you can switch to the general delivery mailbox to listen to messages.

  • Page 66: Automated Attendant System

    If callers select neither extension nor operator, or call from rotary telephones, the greeting message will be repeated three times, and then they will be transferred to the general delivery mailbox where they can leave messages. For assistance, please visit http://www.panasonic.com/phonehelp Call is received. The Automated Attendant up to three times.

  • Page 67: Setting The Automated Attendant System

    {<} or {>}, then press {ENTER}. Select “Select greeting” then press {ENTER}. Select “Prerecord”, then press {ENTER}. L The pre-recorded message is played. For assistance, please visit http://www.panasonic.com/phonehelp Recording a user greeting message Base Unit Selecting/changing the recorded message Automated Attendant System Press the line’s {ANSWER ON} key.
  • Page 68 Turning off the automated attendant system Press the line’s {ANSWER ON} key. L The current setting is displayed. Select “Off” by pressing {<} or {>}, then press {ENTER} L The Auto Attendant System turns off. For assistance, please visit http://www.panasonic.com/phonehelp...

  • Page 69: Call Transfer Status

    “To leave a message, press 1. To call another extension, press 2. To call the operator, press 0.” Records a message For assistance, please visit http://www.panasonic.com/phonehelp Caller specifies an extension. “Please wait a moment.” Not answered within five rings “Sorry, no-one...

  • Page 70: Call Operator Status

    Talk message at the tone.” * If the memory is full, the caller cannot leave a message, the caller can only call an extension. For assistance, please visit http://www.panasonic.com/phonehelp Caller specifies the operator Busy “Sorry, this line is busy” Incomplete Call Handling Status...

  • Page 71: Answering System

    Scroll to “Mailbox” by pressing {<} or {>}, then press {ENTER}. L The current message is played. L The {ANSWER ON} indicator lights. For assistance, please visit http://www.panasonic.com/phonehelp Answering System Defining the number of rings Press the line’s {ANSWER ON} key.

  • Page 72: Recording A Greeting Message

    {>}, then press {ENTER}. Scroll to “Select greeting” by pressing {<} or {>}, then press {ENTER}. For assistance, please visit http://www.panasonic.com/phonehelp Select “Greeting 1” to “Greeting 5” by pressing {<} or {>}, then press {ENTER}. L The selected message is played.

  • Page 73: Programmable Settings

    {ENTER} when the desired menu item or setting is displayed. Base unit settings menu Add phonebook Ringer setting Date and time Customer support Speed dial # Initial setting For assistance, please visit http://www.panasonic.com/phonehelp Sub-menu – Ringer volume Ringer pattern Ring group – – –...
  • Page 74 Note: L Press {EXIT} at any time to exit programming. L The unit will return to standby mode if you do not press a key for 60 seconds. For assistance, please visit http://www.panasonic.com/phonehelp Sub-menu Initialize base Registration Change language...

  • Page 75: Cordless Handset Programming

    To return to the main menu from a sub-menu, press {f} or press Back L The unit will return to standby mode if you do not press a key for 60 seconds. For assistance, please visit http://www.panasonic.com/phonehelp Sub-menu 1 – Ringer volume Ringer pattern –...

  • Page 76: Initializing Base Unit And Cordless Handset(S)

    Line mode B mode (all lines) Line selection AUTO Number of rings Toll saver Ring group All extensions ring Ringer pattern For assistance, please visit http://www.panasonic.com/phonehelp Function Default setting Ringer volume HIGH Speed Dial (Clear) All Numbers Time adjustment CallerID [auto] Press {MENU}.

  • Page 77: Clearing The Caller List

    Scroll to “Initial setting” by pressing {V} or {^}, then press Scroll to “Initialize HS” by pressing {V} or {^}, then press For assistance, please visit http://www.panasonic.com/phonehelp Scroll to “Caller list” by pressing {V} or {^}, then press L The “...

  • Page 78: Clearing The Redial List

    {V} or {^}, then press L The “ Erase redial list? is displayed. Press L Confirmation tone is heard. For assistance, please visit http://www.panasonic.com/phonehelp Base Unit Erasing messages This feature enables you to erase recorded greeting and incoming messages held in the mailboxes.

  • Page 79: Ringer Settings

    L To turn the ringer off, press {<} repeatedly until “ Ringer off? displayed. Press {ENTER}. L Confirmation tone is heard. For assistance, please visit http://www.panasonic.com/phonehelp Setting the cordless handset’s ringer volume Press {MENU}. Scroll to “Ringer setting” by pressing {V} or {^}, then press Scroll to “Ringer volume”...

  • Page 80: Call Options

    Example: Ringer pattern Back Press {f} or {g} to select the line to be modified. For assistance, please visit http://www.panasonic.com/phonehelp Call options Auto talk When this feature is turned on, you can answer a call by lifting the cordless handset off the charger without pressing {C} or {s}.

  • Page 81: Caller Id Edit

    {V} or {^}, then press Press {V} or {^} to select “On” or “Off”. Press Save L Confirmation tone is heard. For assistance, please visit http://www.panasonic.com/phonehelp Programmable Settings Setting up ring groups Base Unit This feature allows you to specify which...

  • Page 82: Display Options

    L The contrast changes with each selection. Press Save L Confirmation tone is heard. For assistance, please visit http://www.panasonic.com/phonehelp Changing the name of the cordless handset On initial registration, the cordless handset(s) defaults to Handset 1, Handset 2, etc.

  • Page 83: Telephone Settings

    L If the unit is connected via a PBX, certain PBX functions (call transferring, etc.) may not work correctly. Consult your PBX supplier for the correct setting. For assistance, please visit http://www.panasonic.com/phonehelp Programmable Settings Line selection for outgoing calls Base Unit Handset...

  • Page 84: Setting Up The Telephone Line

    “123”. L Emergency numbers can be dialed regardless of this feature. The default is set to 911. For assistance, please visit http://www.panasonic.com/phonehelp To set up call restriction While the base unit is in standby mode, press {MENU}.

  • Page 85: Message Alert

    Scroll to “Message alert” by pressing {V} or {^}, then press L The current setting is displayed. Press {V} or {^} to select “On” or “Off”. For assistance, please visit http://www.panasonic.com/phonehelp Press L Confirmation tone is heard. Call screening (monitoring)
  • Page 86 To turn on the feature, scroll to “On” by pressing {<} or {>}, then press {ENTER}. L Confirmation tone is heard. For assistance, please visit http://www.panasonic.com/phonehelp Use Calling alert to verify that the defined cell phone/paging device rings. Scroll to “Calling alert #” by pressing {<} or {>}, then press...

  • Page 87: Automatically Deleting Messages

    Scroll to “Initial setting” by pressing {<} or {>}, then press {ENTER}. Scroll to “Mailbox” by pressing {<} or {^}, then press {ENTER}. For assistance, please visit http://www.panasonic.com/phonehelp Programmable Settings Scroll to “Remaining space” by pressing {<} or {>}, then press {ENTER}.

  • Page 88: Recording Music On Hold

    {<} or {>}, then press {ENTER}. Scroll to “Music on hold” by pressing {<} or {>}, then press {ENTER}. For assistance, please visit http://www.panasonic.com/phonehelp Scroll to “Set music on hold” by pressing {<} or {>}, then press {ENTER}. L The current music on hold is played and...

  • Page 89: Erasing The Current Music On Hold

    Note: L Ensure that the base unit is in standby mode before attempting to set up this feature. For assistance, please visit http://www.panasonic.com/phonehelp Press {MENU}. Scroll to “Initial setting” by pressing {<} or {>}, then press {ENTER}.

  • Page 90: Storing Speed Dial Numbers

    Example: 0123456789 <> Press {ENTER}. L The speed dial is set. For assistance, please visit http://www.panasonic.com/phonehelp To store additional speed dial numbers, repeat steps 3 through 5. L To erase a speed dial number, press Using the cordless handset Press {MENU}.

  • Page 91: Customer Support

    “Customer support” by pressing {<} or {>}, then press {ENTER}. L “ www.panasonic.com/ phonehelp ” will be displayed. If using the handset, press {OFF} or . If using the base unit, press Back {EXIT}. For assistance, please visit http://www.panasonic.com/phonehelp Base Unit Programmable Settings...

  • Page 92: Programming With Direct Commands

    Turn the alert feature on and off {6} {0} {5} Test the alert number (calling alert) {6} {0} {6} Set the automatic message delete feature {6} {0} {7} For assistance, please visit http://www.panasonic.com/phonehelp Base Unit Page page 43 page 79 page 79...

  • Page 93: Using Mailbox Direct Commands On The Base Unit

    Set number of rings for the mailbox {9} {1} {0} Select a mailbox greeting {9} {1} {1} Select or record a user greeting {9} {3} {0} For assistance, please visit http://www.panasonic.com/phonehelp Programmable Settings Page page 87 page 81 page 82...

  • Page 94: Using Direct Commands On The Cordless Handset

    {6} {0} {9} Clear the redial list {6} {1} {0} Change the handset name {6} {1} {1} Change the cordless handset language {6} {1} {2} For assistance, please visit http://www.panasonic.com/phonehelp Handset Page page 43 page 26 page 79 page 79...

  • Page 95: Useful Information

    Particular care should be taken to ensure that the antenna is not mounted at eye level or in a position that may pose a risk to people’s eyes. For assistance, please visit http://www.panasonic.com/phonehelp Wall Template 2.4 cm...

  • Page 96: Cordless Handset Rechargeable Battery Replacement

    – “Recharge battery” – “7” (flashing) – “Charge for 7 hrs” – “8” L Use only the rechargeable Panasonic battery described on page 5. Press down on the cover firmly with your thumb and slide it as indicated by the arrow.

  • Page 97: Headset (Optional)

    Headset (optional) Connecting an optional headset to the base unit or cordless handset allows hands-free phone conversations. Please use only a Panasonic KX-TCA93, KX-TCA94 or KX-TCA95 headset. To connect an optional headset to the base unit Connect the headset to the headset jack, as shown.

  • Page 98: Belt Clip

    L Model shown is KX-TCA86. Note: L To switch to the speakerphone, press {s}. To return to the headset, press {C}. For assistance, please visit http://www.panasonic.com/phonehelp Belt clip You can hang the cordless handset on your belt or pocket using the included belt clip.

  • Page 99: Reset Button

    If the backup battery has been discharged during a power failure, the unit will not work. If required, you can connect a standard telephone on LINE 2 or LINE4 of this unit using the Panasonic T-adaptor KX-J66. See page 5 for ordering information.

  • Page 100: Error Messages

    No handset registered (base unit only) For assistance, please visit http://www.panasonic.com/phonehelp Cause and solution L The paged party is engaged in a call. L A paged cordless handset is too far from the base unit. L The dialed number is restricted. Cancel the restriction (page 85).

  • Page 101: Not Available

    Users in mailbox. Please try again later. For assistance, please visit http://www.panasonic.com/phonehelp Cause and solution L The cordless handset has lost communication with the base unit. Walk closer to the base unit, and try again. L Eight cordless handsets have already been registered to the base unit.

  • Page 102: Voice Messages

    “Incorrect entry” “This is your mailbox” “Sorry, this mailbox is in use” For assistance, please visit http://www.panasonic.com/phonehelp Cause and solution L The remaining recording time or the number of messages which can still be recorded is 0. Erase unnecessary messages (pages 54, 59 and 78).

  • Page 103: Troubleshooting

    I cannot have a conversation using the cordless handset when the headset is connected. For assistance, please visit http://www.panasonic.com/phonehelp Cause and solution L Check the settings (pages 73, 75 and 76). L Press {RESET} on the bottom of the base unit with a pointed object (page 99).

  • Page 104: Programmable Settings

    L Move closer to the base unit. L Raise the base unit antenna. L If your unit is connected to a telephone line with DSL service, we recommend connecting a noise filter between the base unit and the telephone line jack.

  • Page 105: Phonebook

    Phonebook. While searching, the base unit/cordless handset starts to ring. For assistance, please visit http://www.panasonic.com/phonehelp Cause and solution L If the last number dialed was more than 32 digits, the number will not be redialed correctly. L Access numbers entered after pressing {TONE} will not be included when redialing.

  • Page 106: Caller Id

    L If your unit is connected to a telephone line with DSL service, we recommend connecting a noise filter between the base unit and the telephone line jack.

  • Page 107: Recharging The Battery (Cordless Handset)

    The cordless handset display is blank. For assistance, please visit http://www.panasonic.com/phonehelp Cause and solution L Fully charge the battery (page 16). L The battery has been discharged. Fully charge the battery (page 16).

  • Page 108: Voice Mail System/Automated Attendant System/Answering System

    The unit does not alert your cell phone/paging device. For assistance, please visit http://www.panasonic.com/phonehelp Cause and Solution L The remaining recording time or the number of messages which can still be recorded is 0. Erase unnecessary messages (pages 54, 59 and 78).

  • Page 109: Frequently Asked Questions

    How can I reset the cordless handset? For assistance, please visit http://www.panasonic.com/phonehelp Cause and solution L Ensure that the memory card and memory card cover are not pressing down any of the intercom/transfer keys. See page 19 for details on how to install the memory card.

  • Page 110: Messages And Voice Mail

    The greeting message is played but there is no beep, what is wrong? For assistance, please visit http://www.panasonic.com/phonehelp Cause and solution L Voice messages can be retrieved while away from home or office using a touch tone phone if the automated attendant system or auto answer system is active for any of the lines.

  • Page 111: Calls

    Is this system compatible with a roll over line? For assistance, please visit http://www.panasonic.com/phonehelp Cause and solution L When the automated attendant is on, there is no ring and the caller must select an extension followed by {#}.

  • Page 112: Fcc And Other Information

    US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 06 is a REN of 0.6). For assistance, please visit http://www.panasonic.com/phonehelp If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required.
  • Page 113 Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device. For assistance, please visit http://www.panasonic.com/phonehelp Useful Information NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 114 Other non- tested belt-clips or similar body-worn accessories may not comply and must be avoided. The base and handset units must not be co-located or operated in conjunction with any other antenna or transmitter. For assistance, please visit http://www.panasonic.com/phonehelp...

  • Page 115: Warranty

    Panasonic Services Company Customer Servicenter 4900 George McVay Drive Suite B Door #12 McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910. For Limited Warranty service for headsets if a headset is included with this product please call Panasonic Call Center at 1-800-211-PANA (1-800-211-7262).
  • Page 116 Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. For assistance, please visit http://www.panasonic.com/phonehelp...

  • Page 117: Specifications

    L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product. For assistance, please visit http://www.panasonic.com/phonehelp 5 ºC - 40 ºC (41 ºF - 104 ºF) 5.76 GHz - 5.84 GHz...

  • Page 118: Customer Services

    Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST. TTY users (hearing or speech impaired users) can call 1-877-833-8855. Accessory Purchases Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pasc.panasonic.com or, send your request by E-mail to: npcparts@us.panasonic.com...

  • Page 119: Index

    Turning on: 67 Auto message delete: 87 Auto talk: 33, 80 B Backlit display: 23 Backup battery Installing: 11 Replacing: 96 For assistance, please visit http://www.panasonic.com/phonehelp Base unit: 18 Battery indicator: 11 Controls: 18-20 Display: 23 Handset volume: 29 Initializing: 76...
  • Page 120 Base unit: 18-20 Cordless handset: 21 Conversations Handsfree: 29, 31 Joining in: 39 Muting: 40 Recording: 40 For assistance, please visit http://www.panasonic.com/phonehelp Cordless handset: 21 Answer mode on/off: 62 Battery charge: 16 Changing name: 82 Controls: 21 De-registering: 27 Display: 23...
  • Page 121 Listening to voice mail messages: 52, Location of controls: 18-21 M Mailbox Checking password: 52 Password: 51 Setting cordless handset password: Setting general delivery password: For assistance, please visit http://www.panasonic.com/phonehelp Mailbox password Checking: 52 Making calls: 28 Message alert: 85 Messages Checking remaining recording time:...
  • Page 122 Storing Caller Information in Phonebook: 50 Phonebook entries: 43 Speed dial numbers: 90 Swapping between calls: 37 System capabilities: 10 For assistance, please visit http://www.panasonic.com/phonehelp T Telephone line Setting-up: 13, 84 Temporary tone dialing: 42 Time Adjusting automatically: 89 Setting date and time: 24...
  • Page 123 Personal mailbox: 54 Sending messages: 57 Setting-up: 51 Transferring calls to: 58 Transferring messages: 54, 56 User greetings: 60 Volume Base unit: 29 Cordless handset: 31 Ringer: 79 W Wall mounting the charger: 95 Warranty: 115 For assistance, please visit http://www.panasonic.com/phonehelp Index...
  • Page 124 L Send the unit to Panasonic Services Company Customer Service Center, prepaid and adequately insured. L Do not send your unit to Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.

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