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Philips 3000 V2 Service Manual
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Philips 3000 V2 Service Manual

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Coffee Machine
Service
HD8827/01
HD8827/09
HD8827/09
HD8829/01
HD8829/09
HD8829/09
HD8829/11
HD8829/11
HD8829/15
HD8830/10
HD8830/12
From Rev. To Rev. Chapter
Rev01
Rev02
Rev01
Rev02
All parts of this document are the property of Philips.
All rights reserved. This document and all the information herein is provided without liability deriving from any errors or omissions. Furthermore, no part may be reproduced, used or
collected, except where express authorisation has been provided in writing or through a contractual agreement.
Published by Philips
Service Manual
TYPE
12NC
882882701010
882882709300
882882709870
882882901010
882882909300
882882909870
882882911010
882882911300
882882915470
882883010220
882883012220
MODIFICATIONS TO SERVICE MANUAL
1.1
Subject to modification
DESCRIPTION
HD8827/01 PHI 3000 V2 CMF BK 230 WE
HD8827/09 PHI 3000 V2 CMF BK 230 CEE
HD8827/09 PHI 3000 V2 CMF BK 230 RU
HD8829/01 PHI 3000 V2 EASYCAP. BK 230 WE
HD8829/09 PHI 3000 V2 EASYCAP. BK 230 CE
HD8829/09 PHI 3000 V2 EASYCAP. BK 230 RU
HD8829/11 PHI 3000 V2 EASYCAP. SIL 230/5
HD8829/11 PHI 3000 V2 EASYCAP. SL 230 EU
HD8829/15 PHI 3000 V2 EASYCAP. SL 220/60
HD8830/10 PHI 3000 V2 EASYCAP. GBK 230/50
HD8830/12 PHI 3000 V2 EASYCAP. GWH 230/50
Inserted
Philips 3000 V2
Rev. 02 - DEC 2018
Modified
Updated index of involved models
Updated CRP list
EN 4219 400 00040
06-DECEMBER-2018

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  • Page 1 Rev01 Rev02 All parts of this document are the property of Philips. All rights reserved. This document and all the information herein is provided without liability deriving from any errors or omissions. Furthermore, no part may be reproduced, used or collected, except where express authorisation has been provided in writing or through a contractual agreement.
  • Page 2 PHILIPS 3000 V2 Technical specification Power supply and output: 240 V~ 50 Hz 1850 W - 230 V~ 50/60 Hz 1850 W - 120 V~ 60 Hz 1500 W Power consumption: During heating phase- approx. 5.6 A Boiler: Stainless steel...

  • Page 3: Table Of Contents

    CINO 1.10. Internal machine parts Disassembly 1.11. Customer menu in the Philips 3000 V2 CMF 7.1. Outer Shell 1.12. Customer menu in the Philips 3000 V2 EASY CAPPUC- 7.2. Coffee grinder CINO 7.3. Grinder blades 1.13. Troubleshooting 7.4. Coffee grinder adjustment 1.14.
  • Page 4 PHILIPS 3000 V2 CHAPTER 1 INTRODUCTION...

  • Page 5: Introduction

    PHILIPS 3000 V2 01 INTRODUCTION 1.1. Consumer Replaceable Parts (CRP) List Consumer Replaceable Parts are parts which we encourage consumers to replace themselves (as required); these parts can be removed without help of a screwdriver CRP CTN 12NC Description Compatible for...

  • Page 6: Material

    PHILIPS 3000 V2 01 INTRODUCTION Black water CP0159/01 421941306191 Easycap only dispenser Black milk intake CP0158/01 996530068626 Easycap only tube connector CP0332/01 421944066941 Cappuccinatore Easycap only Complete milk CP0377/01 421944068711 Easycap only carafe 1.2. Material Material Code and Description Thermal paste Heat resistance >...

  • Page 7: Safety Warnings

    PHILIPS 3000 V2 01 INTRODUCTION 1.4. Safety warnings Please, read the Service manual of the machine before starting any maintenance. Operation, maintenance and/or repair of this device has to be carried out only by qualified persons, trained for work at or with electric devices.

  • Page 8: Electrical Diagram

    PHILIPS 3000 V2 01 INTRODUCTION 1.6. Electrical diagram 4/13...

  • Page 9: Service Policy Grid As Used For Coffee Machine

    PHILIPS 3000 V2 01 INTRODUCTION 1.7. Service POLICY grid as used for coffee machines During the repair is always recommended to use, if possible, single parts rather than the correspondent as- sembly. 1.8. External machine parts Philips 3000 V2 CMF ESPRESSO button ESPRESSO LUNGO button COFFEE button Memo Memo Memo ON/OFF button Aroma plus...

  • Page 10: External Machine Parts Philips 3000 V2 Easy Cappuc

    PHILIPS 3000 V2 01 INTRODUCTION 1.9. External machine parts Philips 3000 V2 EASY CAPPUCCINO ESPRESSO button CAPPUCCINO button COFFEE button Memo Memo Memo ON/OFF button Aroma plus Espresso Cappuccino Co ee Hot water AROMA STRENGTH button Milk clean Calc clean HOT WATER/ MILK CLEAN button Descaling cycle light...

  • Page 11: Internal Machine Parts

    PHILIPS 3000 V2 01 INTRODUCTION 1.10. Internal machine parts Coffee grinder motor Coffee grinder PW/CPU P.C.B. Pump Boiler Turbine Valve 7/13...

  • Page 12: Customer Menu In The Philips 3000 V2 Cmf

    PHILIPS 3000 V2 01 INTRODUCTION 1.11. Customer menu in the Philips 3000 V2 CMF ESPRESSO English English L U N G O Meaning of light signals ESPRESSO button button COFFEE button Meaning of light signals The ESPRESSO and COFFEE buttons ash. The machine is warming up or performing an automatic rinsing cycle.
  • Page 13 Calc clean it back on after 30 seconds. Repeat this procedure 2 or 3 times. If the machine does not switch back on, contact the Philips Consumer Care Centre in your country. Troubleshooting Troubleshooting Troubleshooting This chapter summarises the most common problems you could encounter 1.12. Customer menu in the Philips 3000 V2 EASY CAPPUCCINO...

  • Page 14: Troubleshooting

    Co ee Espresso Cappuccino Co ee the Philips Consumer Care Centre in country. the Philips Consumer Care Centre in country. Calc not switch back on, contact the Philips Consumer Care Centre in country. clean Calc clean Troubleshooting 1.13. Troubleshooting Troubleshooting...
  • Page 15 PHILIPS 3000 V2 01 INTRODUCTION Problem Cause Solution The machine does not dis- Insert the hot water dispensing spout pense hot water after press- The hot water dispensing and press the HOT WATER button ing the HOT WATER button. spout is not inserted.
  • Page 16 PHILIPS 3000 V2 01 INTRODUCTION Problem Cause Solution Preheat the cups by rinsing them with The cups you use are cold. hot water. coffee Whether the milk you add is warm or enough. You added milk. cold, it will always decrease the tem- perature of the coffee to some extent.

  • Page 17: Brew Unit Mainteinance: Where To Grease

    PHILIPS 3000 V2 01 INTRODUCTION 1.14. Brew Unit mainteinance: Where to grease. Piston Piston spring Piston bush Connecting rod Co ee container Piston slide guides 1.15. Position of the Brew Unit Home Position Work Position Brew Unit 13/13...

  • Page 18: Technical Specifications

    PHILIPS 3000 V2 CHAPTER 2 TECHNICAL SPECIFICATIONS...

  • Page 19: Specification For The Measurement Of The Coffee Products

    PHILIPS 3000 V2 02 TECHNICAL SPECIFICATIONS 2.1. Specification for the measurement of the coffee products temperature. The below procedure is also contained in the Symptom Cure 97832. The temperature is influenced by the flow from the dispenser and stratification of temperatures in the glass. In order to consider these phenomena and to introduce measures that allow comparisons...

  • Page 20: Specification For The Measurement Of The Milk Products

    PHILIPS 3000 V2 02 TECHNICAL SPECIFICATIONS 2.2. Specification for the measurement of the Milk products temperature. Milk evaluation To carry out the test, a partially skimmed UHT milk with a percentage of grease between 1.5-1.8% at a refrigerator temperature Trefr. (between 4 to 10°C) must be used. The milk product must be checked on a beaker of 250 ml of capability and with an inner diameter of 70mm, brewing 100gr of product.
  • Page 21 PHILIPS 3000 V2 02 TECHNICAL SPECIFICATIONS How to measure the milk cream. The temperature (Trefr or Tamb) of the milk doesn’t affect as much the test result on measuring the milk cream; by convection is assumed to always use milk at refrigerator temperature Trefr.. Manual systems (Pannarello) Pour 100cc.

  • Page 22: Machine Parameters And Performance

    PHILIPS 3000 V2 02 TECHNICAL SPECIFICATIONS 2.3. Machine parameters and performance Minimum Default Maximum amount Programm. by the user Machines PRODUCT QUANTITY amount (gr. amount (gr. ( ±10%) ±10) ±10) Espresso Only HD8827 Espresso lungo Cappuccino Only HD8829 Coffee Hot water No timeout...

  • Page 23: Operating Logic

    PHILIPS 3000 V2 CHAPTER 3 OPERATING LOGIC...

  • Page 24: Single Microswitch

    PHILIPS 3000 V2 03 OPERATING LOGIC 3.1. Single microswitch Switching on When the machine is switched on, the gear motor repositions itself as follows: - It acts on microswitch 1 - The gear motor changes its rotation direction and moves upwards again by approx. 1-2 mm.

  • Page 25: Coffee Cycle

    PHILIPS 3000 V2 03 OPERATING LOGIC 3.3. Coffee cycle Main switch ON START STOP Time Coffee grinder Time (Dosage) Heating approx. 45 sec. Pump Pump operation (flow meter pulses) in accordance with the amount of product selected. Brewing unit gear motor...

  • Page 26: Coffee Grinder Philips 3000 V2

    PHILIPS 3000 V2 03 OPERATING LOGIC 3.4. Coffee grinder Philips 3000 V2 The coffee grinder is driven by a direct current motor (1) using a worm screw helicoidal wheel transmission (2). The worm screw (2) drives a plastic gear wheel (3), which turns the lower grinder (4) and the increment pin (5) There are two magnets (6) in the gear wheel;...

  • Page 27: Dose Self-Learning (Sas)

    PHILIPS 3000 V2 03 OPERATING LOGIC 3.6. Dose self-learning (SAS) The aim of this function is to automatically regulate the average dose of ground coffee (SELF- LEARNING); this takes place with an algorithm based on the following values and setting by the user: 1.

  • Page 28: Water Level Detection (Water Tank)

    PHILIPS 3000 V2 03 OPERATING LOGIC 3.7. Water level detection (water tank) “Water low” message (water reserve) Function: The water level is monitored by a capacitative sensor, located one Water tank third of the way up the water tank wall. If the electronics assembly detects, by means of the sensor,...

  • Page 29: Water Filter

    PHILIPS 3000 V2 03 OPERATING LOGIC 3.9. Water filter Function: • Reduced limescale deposits which take longer to form. • Improved water quality. • Improved taste due to the ideal water hardness. Life span / descaling performance: • - 10 ° dH • 60 litres •...

  • Page 30: Service Mode

    PHILIPS 3000 V2 CHAPTER 4 SERVICE MODE...

  • Page 31: Test Mode Philips 3000 V2

    PHILIPS 3000 V2 04 SERVICE MODE 4.1. Test Mode Philips 3000 V2 Philips 3000 V2 CMF Philips 3000 V2 EASY CAPPUCCINO To enter Test Mode The machine enters in test mode by holding together Espresso and Calc-Clean button while switch- ing on the machine by mean of the main switch on the backside of the CA.
  • Page 32 PHILIPS 3000 V2 04 SERVICE MODE Level 2: The machine can test other input signal: a) Microswitch door closed/opened b) Microswitch present of the brewing unit c) Water Tank sensor Level 3: The machine can test the loads in low voltage:...
  • Page 33 PHILIPS 3000 V2 04 SERVICE MODE Level 0 (Start Test mode) Start condition: NO BU, NO drag drawer, Door open, No LED INDICATION Water sensor Led Espresso Led Coffee Blink Alternately Press BUTTON Stand-By to move to the next screen Level 1 (Key) Start condition: NO BU, NO drag drawer,...
  • Page 34 PHILIPS 3000 V2 04 SERVICE MODE Press “Espresso Lungo” (CMF) or “Easy Cappuccino” (AMF) Button Action by user LED INDICATION Led Dreg NoBeans NoWater GenAlarm drawer full Descale Rinsing Switch on Red Leds Dreg drawer full & No- Beans ERROR: Led NoBeans remains off, check the inter- face board and flat cable (JP21)
  • Page 35 PHILIPS 3000 V2 04 SERVICE MODE Insert the Brew Unit Action by user LED INDICATION Led Dreg NoBeans NoWater GenAlarm drawer full Switch off Red Leds GenAlarm ERROR: Led GenAlarm remains on, check the BU presen- ce Microswitch and the wiring (JP16). Insert Water Spout* Only AMF...
  • Page 36 PHILIPS 3000 V2 04 SERVICE MODE Press the Coffee button to move BU to home Action by user LED INDICATION Led Dreg NoBeans NoWater GenAlarm drawer full When the BU reaches the home position the Led NoBeans is switched on ERROR: Led NoBeans remains off, Check the work mi- croswitch (broken?), the BU motor (blocked?) and the wi- ring (JP16).
  • Page 37 PHILIPS 3000 V2 04 SERVICE MODE Finish condition: With BU, Drag Drawer, door closed LED INDICATION Led Dreg NoBeans NoWater GenAlarm drawer full Level 5 (Grinder-Heater) Start condition: NO BU, NO drag drawer, door open LED INDICATION and No Water sensor...

  • Page 38: Steamout

    PHILIPS 3000 V2 04 SERVICE MODE 4.2. SteamOut Philips 3000 V2 CMF Philips 3000 V2 EASY CAPPUCCINO To enter in SteamOut The machine enters SteamOut mode by holding pressed together the COFFEE button and the CALC_CLEAN button while switching on the machine. Once entered the machine shows Led Descale and Led Rinsing flashing in series.
  • Page 39 PHILIPS 3000 V2 04 SERVICE MODE • Aroma • Aroma Impulses • Filter Presence • Filter Pulses • Dynamic threshold • History of grindings for Beans Presence detection...
  • Page 40 PHILIPS 3000 V2 CHAPTER 5 ESPRESSO PHILIPS SERVICE CENTER...

  • Page 41: Espresso Philips Service Center

    All details related to the registration and operation are explained in the enclosed Quick start guide (QSG). Espresso Philips Service Center– Quick Start Guide Press the icon to view the document To open the attached document is necessary to save the service manual on your PC.

  • Page 42: Service And Maintenance

    PHILIPS 3000 V2 CHAPTER 6 SERVICE AND MAINTENANCE...

  • Page 43: Repair Flow

      Repair Flow  PHILIPS 3000 V2 06 SERVICE AND MAINTENANCE     6.1. Repair Flow         Proces stap  Saeco no.  Action      Intake  1  Visual inspection (transport damage) take care for pictures     Check  Type/serialnumber  2      Log all available accessory      Diagnosis ...
  • Page 44     Grinder  Is the grinder noise normal    Steam      Steam  Does the steam work      Hot Water  Does the hot water work  PHILIPS 3000 V2 06 SERVICE AND MAINTENANCE     Milk  (if  applicable)    Cappuchino  Does the cappuccinatore produce good froth      Leakage      Leakage  14  Did the product leak during the testing      15  Draining the circuit (in winter) ...

  • Page 45: Disassembly

    PHILIPS 3000 V2 CHAPTER 7 DISASSEMBLY...

  • Page 46: Outer Shell

    PHILIPS 3000 V2 07 DISASSEMBLY 7.1. Outer Shell Philips 3000 V2 Easy Cappuccino Remove the water tank, caraffe, water spout, cappuccinatore or pannarello, drip tray, dump box, brewing unit. Coffee dispenser Remove dispenser Unscrew the screw shown and remove the cover cover Upper cover Up to SN.

  • Page 47: Coffee Grinder

    PHILIPS 3000 V2 07 DISASSEMBLY 7.2. Coffee grinder Raise the coffee grinder and remove the connections. When reassembling the coffee grinder, make sure the spring is repositioned correctly (see photo). The new machines have a coffee grinder with the screw to prevent the disassembly of the upper coffee grinder support (see photo).

  • Page 48: Coffee Grinder Adjustment

    PHILIPS 3000 V2 07 DISASSEMBLY 7.4. Coffee grinder adjustment For Models UP TO S/N.TW901645704031 the grinding ad- For Models from S/N.TW901645704032 justment can be set by the user (only with the coffee grinder the grinding adjustment can be set by the in operation) by pressing and turning (only by one click at a...

  • Page 49: Central Plate

    PHILIPS 3000 V2 07 DISASSEMBLY 7.6. Central plate Unscrew the screws shown and lift up the center plate 7.7. Pin boiler Loosen the screws as illustrated and remove the boiler pin (A). 7.8. Gear motor Loosen the screws as illustrated and remove the gear motor cover.

  • Page 50: Pump

    PHILIPS 3000 V2 07 DISASSEMBLY 7.9. Pump Unhook the pump from the supports, and disconnect the water circuit connections (A) and electrical connections (B), loosen the safety valve (C) and slide the pump off the brackets (D). 7.10. Flow-meter Lift the flow meter out of the casing assembly and remove the electrical and water circuit connections.

  • Page 51: Cpu Board

    PHILIPS 3000 V2 07 DISASSEMBLY 7.12. CPU board Loosen the screws slide the card off the support and disconnect the electrical connections. 7.13. Programming access for EPSC (Espresso Philips Service Center) Loosen the screw for remove the cover. 7.14. KYB interface and display Remove the cover and disconnect the...

  • Page 52: Fitting And Removing Oetiker Clamps

    PHILIPS 3000 V2 07 DISASSEMBLY 7.15. Fitting and removing Oetiker clamps 1) Boiler connection. 2) Other connections. Use a suitable pair of pliers to remove the Tighten the clamp as illustrated. clamp (as illustrated).

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