Page 2
Bluetooth is a trademark owned by its common to most models. Some features otherwise using any software product proprietor and used by Hewlett-Packard may not be available on your computer. preinstalled on this computer, you agree to Company under license. Microsoft and be bound by the terms of the HP End User Windows are U.S.
Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Table of contents 1 Welcome ................................1 Finding information ..........................2 2 Getting to know your computer ........................4 Top ............................... 4 TouchPad ..........................4 Lights ........................... 5 Buttons and fingerprint reader ..................... 7 Keys ............................. 8 Front ..............................9 Right ..............................
Page 6
Using pointing devices ........................24 Setting pointing device preferences ................... 24 Using the TouchPad ......................24 Turning the TouchPad off and on ..............25 Navigating ......................25 Selecting ......................26 Using TouchPad gestures ................. 26 Scrolling .................... 27 Pinching/Zooming ................27 Rotating ....................
Page 7
Index ................................... 52...
Welcome ● Finding information After you set up and register the computer, it is important to take the following steps: ● Set up HP QuickWeb—Immediately access the Internet, widgets, and communication programs without launching your main operating system. For more information, refer to HP QuickWeb on page ●...
Finding information The computer comes with several resources to help you perform various tasks. Resources For information about ● Quick Setup poster How to set up the computer ● Help to identify computer components ● Getting Started Computer features ● To access this guide: How to connect to a wireless network ●...
Page 11
North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA ● Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy ● Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507 Please include your product number, warranty period (found on your serial number label), name, and postal address.
Getting to know your computer ● ● Front ● Right ● Left ● Display ● Rear ● Bottom TouchPad Component Description TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap the TouchPad button to turn the TouchPad on and off. TouchPad zone Moves the pointer and selects or activates items on the screen.
Component Description Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse. Lights Component Description ● Power light White: Power is on. ● Blinking white: The computer is in the Sleep state. ●...
Page 14
Component Description ● TouchPad light On: The TouchPad is off. ● Off: The TouchPad is on. ● Fingerprint reader light White: Fingerprint read is good. ● Amber: Fingerprint read is bad. Chapter 2 Getting to know your computer...
Buttons and fingerprint reader Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.
Keys Component Description Displays system information when pressed in combination with the key. Displays system information when pressed in combination with the key. If the action keys are disabled, it also executes frequently used system functions when pressed in combination with a function key.
Front Component Description Media Card Reader Supports the following digital card formats: ● MultiMediaCard ● Secure Digital (SD) Card ● Secure Digital High Capacity (SDHC) Memory Card (standard and large size) Speakers (2) Produce sound. Front...
Right Component Description ● Optical drive light (select models only) On: The optical drive is being accessed. ● Off: The optical drive is idle. Optical drive (select models only) Reads and writes to an optical disc. USB ports (2) Connect optional USB devices. ●...
Left Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. External monitor port Connects an external VGA monitor or projector.
Page 20
Component Description ● RJ-45 (network) lights (2) White: The network is connected. ● Amber: The network is showing activity. RJ-45 (network) jack Connects a network cable. (10) HDMI port Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio component.
Display Component Description WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless wide-area networks (WWAN). WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). Webcam light On: The webcam is in use. Webcam Records video and captures still photographs.
Rear Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Chapter 2 Getting to know your computer...
Bottom Component Description SIM slot (select models only) Supports a wireless subscriber identity module (SIM). The SIM slot is located inside the battery bay. Battery bay Holds the battery. Battery release latch Releases the battery from the battery bay. Vents (5) Enable airflow to cool internal components.
HP QuickWeb Getting started The HP QuickWeb environment provides a fun and engaging way to perform many of your favorite activities. Your computer is ready to go within seconds of starting HP QuickWeb, allowing you to rapidly access the Internet, widgets, and communication programs. To use QuickWeb, press the QuickWeb key, and then start browsing the Web, communicating with others using Skype, and exploring other HP QuickWeb widgets.
Starting HP QuickWeb ▲ To start HP QuickWeb, press the QuickWeb key when the computer is off or in Hibernation. The following table explains the different behaviors of the QuickWeb key. Behavior ● QuickWeb key When the computer is off or in Hibernation, press the key to open HP QuickWeb.
Networking ● Using an Internet service provider (ISP) ● Connecting to a wireless network NOTE: Internet hardware and software features vary depending on computer model and your location. Your computer may support one or both of the following types of Internet access: ●...
Using an Internet service provider (ISP) Before you can connect to the Internet, you must establish an ISP account. Contact a local ISP to purchase Internet service and a modem. The ISP will help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service.
Click the network icon in the notification area, at the far right of the taskbar. Select a network to connect to. Click Connect. If required, enter the security key. Setting up a new WLAN network Required equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider (ISP) ●...
Configuring a wireless router For help in setting up a WLAN, refer to the information provided by your router manufacturer or your ISP. The Windows operating system also provides tools to help you set up a new wireless network. To use the Windows tools to set up your network, select Start >...
Using the keyboard Using the action keys Action keys are customized actions that are assigned to specific keys at the top of the keyboard. The icons on the through keys represent the action key functions. To use an action key, press and hold this key to activate the assigned function. NOTE: The action key feature is enabled at the factory.
Icon Description ● When the computer is off or in Hibernation, opens HP QuickWeb. ● When the computer is in Microsoft Windows, opens the default Web browser. ● When the computer is in HP QuickWeb, opens the default Web browser. NOTE: If your computer does not have HP QuickWeb software, the button does not perform any action or function.
Turning the TouchPad off and on To turn the TouchPad off and on, quickly double-tap the TouchPad on/off button. NOTE: The TouchPad light is off when the TouchPad is on. The TouchPad light and onscreen display icons indicate the TouchPad status when the TouchPad is turned off or on.
Selecting Use the left and right TouchPad buttons like the corresponding buttons on an external mouse. Using TouchPad gestures The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on the TouchPad at the same time. NOTE: TouchPad gestures are not supported in all programs.
Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed.
Rotating Rotating allows you to rotate items such as photos. To rotate, anchor your left forefinger in the TouchPad zone. Move the right forefinger around the anchored finger in a sweeping motion, moving from 12 o’clock to 3 o’clock. To reverse the rotation, move your right forefinger from 3 o’clock to 12 o’clock.
Maintenance ● Inserting or removing the battery ● Replacing or upgrading the hard drive ● Adding or replacing memory modules Inserting or removing the battery NOTE: For additional information on using the battery, refer to the HP Notebook Reference Guide. To insert the battery: Turn the computer upside down on a flat surface, with the battery bay toward you.
Page 38
Remove the battery from the computer (2). Chapter 6 Maintenance...
Replacing or upgrading the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button.
Page 40
Remove the hard drive cover (2). Pull the small black plastic tab firmly to disconnect the hard drive cable from the system board (1). Grasp the tab and lift the hard drive (2) out of the hard drive bay. Disconnect the hard drive cable from the hard drive (1). Chapter 6 Maintenance...
Remove the 4 hard drive screws from the hard drive (2) and remove the hard drive bracket covering (3). Installing a hard drive Insert the hard drive into the hard drive bracket covering (1). Replace the hard drive screws (2) and connect the hard drive cable to the hard drive (3). Insert the hard drive into the hard drive bay (1).
Page 42
Connect the hard drive cable to the hard drive connector on the system board (2). Align the tabs on the hard drive cover with the notches on the computer and close the cover (1). Tighten the hard drive cover screws (2). Align the tabs (1) on the memory module compartment cover with the notches on the computer.
Tighten the 2 memory module compartment cover screws (3). Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Adding or replacing memory modules The computer has two memory module slots. The capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot.
Page 44
Unplug the power cord from the AC outlet. Turn the computer upside down on a flat surface and remove the battery. Loosen the 2 memory module compartment cover screws (1). Remove the memory module compartment cover (2). If you are replacing a memory module, remove the existing memory module: Pull away the retention clips (1) on each side of the memory module.
Page 45
Grasp the edge of the memory module (2), and then gently pull the memory module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. To protect a memory module after removal, place it in an electrostatic-safe container.
Page 46
Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. CAUTION: To prevent damage to the memory module, be sure that you do not bend the memory module.
Backup and recovery ● Restore ● Creating restore media ● Performing a system restore ● Backing up and recovering your information Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed. This chapter provides information on the following topics: ●...
Restore In the event of hard drive failure, to restore your system to its factory image you will need a set of recovery discs or a recovery flash drive that you can create using HP Recovery Manager. HP recommends that you use this software to create either a set of recovery discs or a recovery flash drive immediately after software setup.
To create a set of recovery discs or a recovery flash drive: Select Start > All Programs > Security and Protection > HP Recovery Manager > HP Recovery Media Creation. Follow the on-screen instructions. Performing a system restore HP Recovery Manager software allows you to repair or restore the computer to its original factory state.
Restoring using the restore media If possible, back up all personal files. Insert the first recovery disc into the optical drive on your computer or an optional external optical drive, and then restart the computer. – or – Insert the recovery flash drive into a USB port on your computer, and then restart the computer. NOTE: If the computer does not automatically restart in the HP Recovery Manager, the computer boot order needs to be changed.
Changing the computer boot order To change the boot order for recovery discs: Restart the computer. Press while the computer is restarting, and then press for boot options. Select Internal CD/DVD ROM Drive from the boot options window. To change the boot order for recovery flash drive: Insert the flash drive into a USB port.
To create a screen shot: Display the screen you want to save. Copy the screen image: To copy only the active window, press alt+prt To copy the entire screen, press Open a word-processing document, and then select Edit > Paste. The screen image is added to the document.
Using Windows system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes. NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.
Contacting customer support If the information provided in this user guide, in the HP Notebook Reference Guide, or in Help and Support does not address your questions, you can contact HP Customer Support at: http://www.hp.com/go/contactHP NOTE: For worldwide support, click Contact HP worldwide on the left side of the page, or go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer: ● Serial number label—Provides important information, including the following: Component Product name Serial number (s/n) Part number/Product number (p/n) Warranty period Model description Have this information available when you contact technical support.
Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer.
Operating environment Factor Metric U.S. Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft...
Page 60
Index Certificate of Authenticity label 48 internal microphones, identifying action keys components decrease screen brightness bottom 15 Internet connection setup 20 display 13 ISP, using 19 Help and Support 23 front 9 HP QuickWeb 24 left side 11 jacks identifying 8 rear 14 audio-in (microphone) 11 increase screen brightness 23...
Page 61
optical drive 10 product name and number, scrolling 27 power 11 computer 48 zooming 27 RJ-45 12 TouchPad zone, identifying 4 webcam 13 traveling with the computer 48 QuickWeb wireless 5 Home Screen 17 starting 17 USB ports, identifying 10, 12 Media Card Reader, identifying 9 QuickWeb software 16 using system restore 45...
Need help?
Do you have a question about the Pavilion dm4-2100 and is the answer not in the manual?
Questions and answers