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Lenovo ThinkCentre E93z User Manual
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Lenovo ThinkCentre E93z User Manual

Lenovo ThinkCentre E93z User Manual

Machine types: 10b8, 10b9, 10ba, 10bh, 10bj, 10bk, 10cx, and 10cy
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ThinkCentre E93z
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Machine Types: 10B8, 10B9, 10BA, 10BH, 10BJ, 10BK, 10CX, and
10CY

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  • Page 1 ThinkCentre E93z User Guide Machine Types: 10B8, 10B9, 10BA, 10BH, 10BJ, 10BK, 10CX, and 10CY...
  • Page 2 “Important safety information” on page v and Appendix A “Notices” on page 91. Fourth Edition (June 2014) © Copyright Lenovo 2013, 2014. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

  • Page 3: Table Of Contents

    8 or Windows 8.1 operating system ..An introduction to Lenovo programs ..Windows passwords ..Locations....
  • Page 4 Safety and Warranty... Selecting a startup device ..Lenovo Web site ... . Selecting a temporary startup device ..
  • Page 5 Index....China RoHS....Turkish RoHS ....© Copyright Lenovo 2013, 2014...
  • Page 6 ThinkCentre E93z User Guide...

  • Page 7: Important Safety Information

    ® Format (PDF) version from the Lenovo Support Web site at http://www.lenovo.com/UserManuals. The Lenovo Support Web site also provides the Safety, Warranty, and Setup Guide and this User Guide in additional languages. Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation.

  • Page 8: Power Cords And Power Adapters

    Never overload these devices. If power strips are used, the load should not exceed the power strip input rating. Consult an electrician for more information if you have questions about power loads, power requirements, and input ratings. ThinkCentre E93z User Guide...

  • Page 9: Plugs And Outlets

    Always turn off and unplug the computer before opening the cover. If possible, avoid operating your computer within two feet of high-traffic areas. If you must operate your computer in or near a high-traffic area, inspect and, if necessary, clean your computer more frequently. © Copyright Lenovo 2013, 2014...

  • Page 10: Operating Environment

    Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following: Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. viii ThinkCentre E93z User Guide...

  • Page 11: Power Supply Statement

    • Keep remote controls, toys, and other items that might attract children off the computer. • Keep the computer, cables, and cords out of the reach of children. • Supervise children in rooms where these safety tips have not been followed. © Copyright Lenovo 2013, 2014...
  • Page 12 ThinkCentre E93z User Guide...

  • Page 13: Chapter 1. Product Overview

    Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs provided by Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The information covers a variety of models.
  • Page 14 9 and “Locating connectors on the rear of your computer” on page 10. Expansion • One card reader drive bay • One hard disk drive bay • Two mini Peripheral Component Interconnect Express(PCIE) card slots ThinkCentre E93z User Guide...
  • Page 15 Preinstalled software programs Your computer is preinstalled with software programs to help you work more easily and securely. For more information, see “Lenovo programs” on page 4. Preinstalled operating system Your computer is preinstalled with one of the following operating systems: •...

  • Page 16: Specifications

    Control Panel. The icon name displayed in the search result or Control Panel might be different from the program name. You can find the program by its program name or icon name as shown in the Lenovo programs available on the Windows 7 operating system table.

  • Page 17: Accessing Lenovo Programs On The Windows 8 Or Windows 8.1 Operating System

    2. Locate the program by the program name or the icon name and then click the program to launch it. To access Lenovo programs from Control Panel, do the following: Note: Some Lenovo programs might not be displayed in Control Panel. To find these programs, use Windows Search.

  • Page 18: An Introduction To Lenovo Programs

    • On the Windows 8.1 operating system, press the Windows key to go to the Start screen. Click a Lenovo program to launch it. If you cannot find the program you need, click the arrow icon in the bottom-left corner of the screen to go to the Apps screen. Find the desired program in the apps list or search for it in the search box in the top-right corner of the screen.
  • Page 19 With Lenovo Reach, you can add your favorite Web services to your cloud desktop; stay logged in to Web sites with the cloud password manager; and access, edit, and share your files from anywhere.

  • Page 20: Locations

    The System Update program helps you keep the software on your computer up-to-date by downloading and installing software update packages (Lenovo programs, device drivers, BIOS updates, and other third party programs). • View Management Utility (Windows 7) The View Management Utility program enables you to easily organize your open windows. It divides your screen into multiple parts and then resizes and positions open windows into different parts to make the best use of your desktop.

  • Page 21: Locating Connectors, Controls, And Indicators On The Front Of Your Computer

    Locating connectors, controls, and indicators on the front of your computer Figure 1 “Front connector, control, and indicator locations” on page 9 shows the locations of the connectors, controls, and indicators on the front of your computer. Figure 1. Front connector, control, and indicator locations Integrated camera activity indicator Integrated camera shield control slider Integrated camera...

  • Page 22: Locating Connectors On The Rear Of Your Computer

    Figure 2 “Rear connector locations” on page 10 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. Figure 2. Rear connector locations ThinkCentre E93z User Guide...
  • Page 23 Security-lock slot Power cord connector Ethernet connector HDMI-in connector HDMI-out connector USB 2.0 connectors (4) Power button Monitor mode / computer mode button Volume-down control Volume-up control Optical drive Connector Description Ethernet connector Used to attach an Ethernet cable for a local area network (LAN). Note: To operate the computer within FCC Class B limits, use a Category 5 Ethernet cable.

  • Page 24: Adjusting The Frame Stand

    Note: The frame stand is available only in some models. CAUTION: Ensure that the angle is at least 10° from the vertical position; otherwise, the computer might be unstable and tip over. Figure 3. Adjusting the frame stand ThinkCentre E93z User Guide...

  • Page 25: Adjusting The Monitor Stand

    Adjusting the monitor stand Your computer might come with a monitor stand that you can use to adjust the computer to your comfortable position. Adjust the position of the computer at an angle of -5° to the front and 45° to the rear as shown in the following illustration.

  • Page 26: Adjusting The Transformer Stand

    The following illustration shows that you can adjust the transformer stand at an angle of 77°. Figure 5. Adjusting the transformer stand The following illustration shows that you can adjust the position of the computer at an angle of 65° to the rear. Figure 6. Adjusting the computer ThinkCentre E93z User Guide...

  • Page 27: Machine Type And Model Label

    Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model label.
  • Page 28 ThinkCentre E93z User Guide...

  • Page 29: Chapter 2. Using Your Computer

    Lenovo provides a program that enables you to create recovery discs. For details about creating recovery discs, see “Creating recovery media” on page 50. Additionally, in case of a hard disk failure, you can order Product Recovery discs from the Lenovo Customer Support Center. For information about contacting the Customer Support Center, see Chapter 11 “Getting information, help, and service”...

  • Page 30: Navigating Among Screens On The Windows 8 And Windows 8.1 Operating Systems

    If you close an active workspace, its representation does not display along the left edge of the screen. 2. Click the representation. – Using a touch screen: • Method 1 ThinkCentre E93z User Guide...

  • Page 31: Navigating On Windows 8.1

    1. Swipe in and out on the left edge of the screen. Representations of all available workspaces are displayed along the left edge of the screen. 2. Tap the desired workspace. • Method 2 1. Swipe in from the left edge of the screen to navigate to the next available workspace. 2.

  • Page 32: Accessing Control Panel On The Windows 8 Or Windows 8.1 Operating System

    1. Move the pointer to the top-right or bottom-right corner of the screen to display the charms. 2. Click Search. 3. On the Apps screen, scroll to the right side, and click Control Panel in the Windows System section. ThinkCentre E93z User Guide...

  • Page 33: Using The Keyboard

    – For Windows 8.1: 1. Click the arrow icon in the bottom-left corner of the screen to go to the Apps screen. 2. Scroll to the right side, and click Control Panel in the Windows System section. Using the keyboard Your computer comes with a standard keyboard.

  • Page 34: About Your Computer Audio

    “Accessing Control Panel on the Windows 8 or Windows 8.1 operating system” on page 20. 2. In the Sound section, click Adjust system volume. 3. Move the sliders up or down to raise or lower the volume of your computer. ThinkCentre E93z User Guide...

  • Page 35: Using Cds And Dvds

    Using CDs and DVDs Your computer might have a DVD ROM drive or recordable DVD drive installed. DVD drives use industry-standard, 12 cm (4.75-inch) CD media or DVD media. If your computer comes with a DVD drive, the drive can read DVD-ROM discs, DVD-R discs, DVD-RAM discs, DVD-RW discs, and all types of CDs, such as CD-ROM discs, CD-RW discs, CD-R discs, and audio CDs.

  • Page 36: Recording A Cd Or Dvd

    If your computer comes with a recordable DVD drive, you can use the drive to record CDs or DVDs. To record a CD or DVD, do one of the following: • On the Windows 7 operating system, you have either the Corel DVD MovieFactory Lenovo Edition program or the Power2Go program installed on your computer.
  • Page 37 Using the multi-touch feature The multi-touch feature enables you to use one or two fingers to interact with your computer. For example, you can zoom in, zoom out, scroll, or rotate on the touch screen with two fingers while browsing the Internet or reading or editing a document.
  • Page 38 ThinkCentre E93z User Guide...

  • Page 39: Chapter 3. You And Your Computer

    The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing people with disabilities greater access to information and technology. As a result, the following information provides ways to help users that have hearing, vision, and mobility limitations get the most out of their computer experience.

  • Page 40: Glare And Lighting

    • Keep power cords and cables neatly routed away from walkways and other areas where they might get kicked accidentally. For more information about power cords, see “Power cords and power adapters” on page vi. ThinkCentre E93z User Guide...

  • Page 41: Accessibility Information

    Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology. Some technologies are already provided in your operating system. Others can be purchased through vendors. Users also can use the Ease of Access Center provided in the Windows operating system to configure their computers to suit their physical and cognitive needs.
  • Page 42 You can use the zoom feature to enlarge or reduce the size of text, pictures, maps, or other objects. • From the keyboard: – Zoom in: Press the Windows logo key + the plus-sign key (+) to enlarge the size of text, pictures, maps, or other objects. ThinkCentre E93z User Guide...
  • Page 43 – Zoom out: Press the Windows logo key + the minus-sign (-) key to reduce the size of text, pictures, maps, or other objects. • From the touch screen: – Zoom in: Move two fingers farther apart on the touch screen to enlarge the size of text, pictures, maps, or other objects.

  • Page 44: Registering Your Computer

    When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you register your computer with Lenovo, you will receive quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.
  • Page 45 If you relocate your computer to a country or region that uses an electrical outlet style different from the type you are currently using, you will have to purchase either electrical plug adapters or new power cords. You can order power cords directly from Lenovo. For power cord information and part numbers, go to: http://www.lenovo.com/powercordnotice...
  • Page 46 ThinkCentre E93z User Guide...

  • Page 47: Chapter 4. Security

    For more information, see “Selecting or changing the startup device sequence” on page 59. • Startup without keyboard or mouse Your computer is able to log in to the operating system without keyboard or mouse connected. © Copyright Lenovo 2013, 2014...

  • Page 48: Attaching A Kensington-Style Cable Lock

    The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 8.

  • Page 49: Windows Passwords

    Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
  • Page 50 ThinkCentre E93z User Guide...

  • Page 51: Chapter 5. Installing Or Replacing Hardware

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. Notes: • Use only computer parts provided by Lenovo. • When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.

  • Page 52: Removing And Reinstalling The Frame Stand

    . Carefully loosen the screw that secures the frame stand. Then, lift the frame stand up to remove it from the computer. Note: The screw cannot be removed from the frame stand. Figure 9. Removing the frame stand ThinkCentre E93z User Guide...

  • Page 53: Removing And Reinstalling The Monitor Stand

    6. To reinstall the frame stand, insert the two tabs on the frame stand into the corresponding holes in the chassis and lower down the frame stand as shown. Figure 10. Reinstalling the frame stand 7. Tighten the screw to secure the frame stand to the computer. Then, put the rubber block into the hole to protect the screw.

  • Page 54: Removing And Reinstalling The Transformer Stand

    Removing and reinstalling the transformer stand Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove and reinstall the transformer stand. ThinkCentre E93z User Guide...
  • Page 55 Note: The transformer stand is available only in some models. To remove and reinstall the transformer stand, do the following: 1. Remove any media from the drives and turn off all attached devices and the computer. 2. Disconnect all power cords from electrical outlets. 3.

  • Page 56: Replacing The Keyboard Or Mouse

    9 or “Locating connectors on the rear of your computer” on page 10. Figure 15. Connecting the USB keyboard or mouse Replacing the wireless keyboard To replace the wireless keyboard, do the following: 1. Take away your failing wireless keyboard. ThinkCentre E93z User Guide...

  • Page 57: Replacing The Wireless Mouse

    2. Remove the new wireless keyboard from the package. 3. Install the keyboard by opening the battery compartment cover and installing two AAA batteries according to the polarity indicators. Figure 16. Installing the keyboard batteries 4. Remove the USB dongle from the keyboard compartment or from the wireless mouse compartment and connect it to an available USB connectors on the computer.
  • Page 58 • Push the power switch to the off position when you are not using the mouse. This extends the battery life. • Disconnect the USB dongle from your computer and store it in the wireless mouse compartment or in the wireless keyboard compartment when not in use. ThinkCentre E93z User Guide...

  • Page 59: Obtaining Device Drivers

    Obtaining device drivers You can obtain device drivers that are not preinstalled in your operating system at http://www.lenovo.com/support. Installation instructions are provided in readme files with the device-driver files. Chapter 5 Installing or replacing hardware...
  • Page 60 ThinkCentre E93z User Guide...

  • Page 61: Chapter 6. Recovery Information

    Recovery program or the Product Recovery program installed. If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following: a.

  • Page 62: Performing Backup And Recovery Operations

    Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.

  • Page 63: Using The Rescue And Recovery Workspace

    1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.

  • Page 64: Creating And Using A Rescue Medium

    This section provides instructions on how to create a rescue medium. To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 65: Reinstalling Preinstalled Applications And Device Drivers

    Reinstalling preinstalled applications This section provides instructions on how to reinstall preinstalled applications. To reinstall the selected applications preinstalled on your Lenovo computer, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory. 3. Open the apps folder. Within the apps folder, there are several subfolders named for various applications installed in your computer.

  • Page 66: Reinstalling Software Programs

    • To reinstall most commercially available programs in your system, see Microsoft Windows help system for more information. • To reinstall selected application programs that came preinstalled from Lenovo, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory.

  • Page 67: Recovery Information For The Windows 8 Or Windows 8.1 Operating System

    Recovery information for the Windows 8 or Windows 8.1 operating system This section provides information about the recovery solutions provided on computers preinstalled with the Windows 8 or Windows 8.1 operating system. Refreshing your computer If your computer does not perform well and the problem might be caused by a recently installed program, you can refresh your computer without losing your personal files or changing your settings.

  • Page 68: Recovering Your Operating System If Windows 8 Or Windows 8.1 Fails To Start

    Note: Ensure that your computer is connected to ac power during the recovery process. For more details about the recovery solutions provided on computers preinstalled with the Windows 8 or Windows 8.1 operating system, refer to the help information system of the Windows 8 or Windows 8.1 operating system. ThinkCentre E93z User Guide...

  • Page 69: Chapter 7. Using The Setup Utility Program

    Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer and data. The following types of passwords are available: • Power-On Password © Copyright Lenovo 2013, 2014...

  • Page 70: Password Considerations

    • If the Hard Disk Password is forgotten, there is no way to reset the password or recover data from the hard disk drive. Setting, changing, and deleting a password To set, change, or delete a password, do the following: 1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 57. ThinkCentre E93z User Guide...

  • Page 71: Enabling Or Disabling A Device

    2. From the Setup Utility program main menu, select Security. 3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password. 4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can be any combination of up to 64 alphabetic and numeric characters.

  • Page 72: Enabling Erp Lps Compliance Mode

    61. Enabling ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go http://www.lenovo.com/ecodeclaration You can enable ErP LPS compliance mode in the Setup Utility program to reduce the consumption of electricity when your computer is off or in sleep mode.

  • Page 73: Exiting The Setup Utility Program

    Exiting the Setup Utility program After you finish viewing or changing settings, press Esc to return to the Setup Utility program main menu. You might have to press Esc several times. Do one of the following: • If you want to save the new settings, press F10 to save changes and exit the Setup Utility program. •...
  • Page 74 ThinkCentre E93z User Guide...

  • Page 75: Chapter 8. Updating System Programs

    Utility program by starting your computer with a system-program-update disc or running a special update program from your operating system. Lenovo might make changes and enhancements to the POST and BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com. Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files.

  • Page 76: Updating (Flashing) The Bios From Your Operating System

    Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1.

  • Page 77: Chapter 9. Preventing Problems

    “Using System Update” on page 66 Getting the latest device drivers for your computer Note: Lenovo makes constant improvements to its Web sites. The contents on the Web page are subject to change without notice, including the contents referenced in the following procedure.

  • Page 78: Using System Update

    To open the System Update program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 4 or “Accessing Lenovo programs on the Windows 8 or Windows 8.1 operating system” on page 5. If the System Update program is not currently installed on your computer, you can download it from the Lenovo Support Web site at http://www.lenovo.com/support.

  • Page 79: Cleaning Your Computer

    Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation. CAUTION: Be sure to turn off the computer and monitor power switches before cleaning the computer and monitor screen. Computer Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer.

  • Page 80: Good Maintenance Practices

    A log book can help you or a Lenovo technician determine if a problem is related to change in hardware, change in software, or some other action that might have taken place.

  • Page 81: Chapter 10. Troubleshooting And Diagnostics

    Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the Safety, Warranty, and Setup Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone. Symptom...

  • Page 82: Troubleshooting Procedure

    See Chapter 11 “Getting information, help, and service” on page 87 for more information. • If you are unable to run the diagnostic program, contact the Lenovo Customer Support Center. See Chapter 11 “Getting information, help, and service” on page 87 for more information.

  • Page 83: Audio Problems

    If the symptom your computer is experiencing occurred immediately after you installed a new hardware option or new software, do the following before referring to the troubleshooting information: 1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware option, ensure you review and follow the electrical safety information provided with your computer.

  • Page 84: Cd Problems

    Refer to the documentation that comes with the application or game for instructions on setting sound-card settings. • If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 87.

  • Page 85: Dvd Problems

    Note that on some models the startup sequence is permanently set and cannot be changed. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 87.
  • Page 86 • Close any open files, turn off the computer, and then restart the computer. • Try a lower screen resolution or color depth. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 87.

  • Page 87: Intermittent Problems

    • On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, ensure that the DVD disc is in the drive labeled “DVD”. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 87.

  • Page 88: Monitor Problems

    See “Enabling or disabling a device” on page 59. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 87.
  • Page 89 If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 87.

  • Page 90: Networking Problems

    “Ethernet problems” on page 79 • “A wireless LAN problem” on page 80 • “A wireless WAN problem” on page 80 • “Bluetooth problem” on page 81 For more information, see “Help and Support” on page 87. ThinkCentre E93z User Guide...

  • Page 91: Ethernet Problems

    Ethernet problems For Ethernet problems, select your symptom from the following list: • “Your computer cannot connect to the network” on page 79 • “The adapter stops working for no apparent reason” on page 80 • “If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection fails or errors occur”...

  • Page 92: A Wireless Lan Problem

    A wireless WAN problem Message: Unauthorized WAN card is plugged in - Power off and remove the WAN card. Action: The wide area network (WAN) card is not supported on this computer. Remove it. ThinkCentre E93z User Guide...

  • Page 93: Option Problems

    If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 87.

  • Page 94: Performance And Lockup Problems

    • Verify that the option and any required device drivers are installed correctly. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 87.

  • Page 95: Insufficient Memory

    Note: For detailed information on how to open Control Panel on Windows 8 and Windows 8.1, see “Accessing Lenovo programs on the Windows 8 or Windows 8.1 operating system” on page 5. 2. Click Programs. 3. Click Turn Windows features on or off.

  • Page 96: Printer Problems

    • Ensure that the serial-connector adapter, if you added one, is properly installed and firmly seated. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 87.

  • Page 97: Usb Problems

    • “Software does not work as expected” on page 85 When using a sort feature, dates do not sort in the correct order Symptom: When using a sort feature, dates do not sort in the correct order. Action: Some software developed before the year 2000 used only the last two digits of a year to sort dates, always assuming the first two digits were 19.

  • Page 98: Lenovo Solution Center

    • Reset the device by detaching and reattaching the USB connector. If these actions do not correct the problem, run the Lenovo Solution Center program to test the USB connector. If the USB device came with its own diagnostics, run those diagnostics against the USB device.

  • Page 99: Chapter 11. Getting Information, Help, And Service

    You can use the information in this section to access useful resources relating to your computing needs. Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.

  • Page 100: Lenovo Support Web Site

    Most computers come with a diagnostic program that help you identify hardware problems. You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at: http://www.lenovo.com/support...

  • Page 101: Using Other Services

    Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com...
  • Page 102 ThinkCentre E93z User Guide...

  • Page 103: Appendix A. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 104: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery The ThinkCentre logo ThinkCentre ThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies.

  • Page 105: Appendix B. Regulatory Information

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 106 Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.

  • Page 107: Eurasian Compliance Mark

    All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/UserManuals.
  • Page 108 ThinkCentre E93z User Guide...

  • Page 109: Appendix C. Weee And Recycling Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 110: Recycling Information For Brazil

    If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo. If you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow their instructions.
  • Page 111 Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/recycling Appendix C. WEEE and recycling information...
  • Page 112 ThinkCentre E93z User Guide...

  • Page 113: Appendix D. Restriction Of Hazardous Substances Directive (Rohs)

    (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).

  • Page 114: Ukraine Rohs

    Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. ThinkCentre E93z User Guide...

  • Page 115: Appendix E. China Energy Label

    Appendix E. China Energy Label © Copyright Lenovo 2013, 2014...
  • Page 116 ThinkCentre E93z User Guide...

  • Page 117: Appendix F. Energy Star Model Information

    For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 3.
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  • Page 119: Index

    Lenovo Solution Center environment, operating Lenovo ThinkVantage Tools Ethernet Ethernet connector exiting, Setup Utility expansion external options, installing media, creating and using recovery media monitor stand removing monitor stand, reinstalling features mouse, replacing © Copyright Lenovo 2013, 2014...
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