Page 1 HP EliteBook 2740p User Guide Downloaded from LpManual.com Manuals...
Page 2 Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Page 4 Safety warning notice Downloaded from LpManual.com Manuals...
Page 5: Table Of Contents
Using the wireless controls ....................21 Using the wireless button ....................21 Using Wireless Assistant software (select models only) ............ 22 Using HP Connection Manager (select models only) ............22 Using operating system controls ..................23 Using a WLAN ............................ 24 Setting up a WLAN ......................
Page 6 Connecting to a WLAN ...................... 25 Roaming to another network ....................26 Using HP Mobile Broadband (select models only) ................27 Inserting a SIM ........................27 Removing a SIM ........................ 28 Using Bluetooth wireless devices (select models only) ..............30 Bluetooth and Internet Connection Sharing (ICS) .............
Page 7 Decreasing screen brightness ................55 Increasing screen brightness ................55 Activating the ambient light sensor ..............55 Using HP Quick Launch Buttons ......................56 Opening the Quick Launch Buttons control panel ................57 Using HP QuickLook .......................... 58 Using HP QuickWeb ........................... 59 Using the embedded numeric keypad ....................
Page 8 Using the external monitor port ................. 65 Webcam ............................. 66 Webcam tips ........................66 Adjusting webcam properties ..................... 66 Capturing business card images ..................67 6 Power management ............................69 Setting power options ......................... 69 Using power-saving states ....................69 Initiating and exiting Sleep ................
Page 9 Using Disk Defragmenter ....................85 Using Disk Cleanup ......................85 Using HP 3D DriveGuard ........................86 Identifying HP 3D DriveGuard status ................. 86 Using HP 3D DriveGuard software ..................87 Replacing the hard drive in the hard drive bay ................... 88 8 External devices ............................
Page 10 Using antivirus software ........................117 Using firewall software ........................118 Installing critical updates ........................119 Using HP ProtectTools Security Manager (select models only) ............120 Installing a security cable ......................... 121 12 Software updates ............................122 Updating software ..........................122 Updating the BIOS ...........................
Page 11 Using Intel Active Management Technology (select models only) ........... 152 Enabling the iAMT solution ....................152 Using the MEBx setup utility menus ................152 Using the HP Universal Print Driver (select models only) ..............154 17 Cleaning guidelines ..........................155 Cleaning products ..........................155 Cleaning procedures ........................
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Page 13: Features
Features Identifying hardware To see a list of hardware installed in the computer: ▲ Select Start > Control Panel > System and Security. Then, in the System area, click Device Manager. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows®...
Page 14 Component Description TouchPad on/off control Enables/disables the TouchPad when pressed in combination with the key. Pointing stick* Moves the pointer and selects or activates items on the screen. Enables/disables the TouchPad when pressed in combination with the key. Left pointing stick button* Functions like the left button on an external mouse.
Page 15: Lights
● Drive light Blinking turquoise: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the internal hard drive. Caps lock light On: Caps lock is on. ● TouchPad light Off: TouchPad is enabled.
Page 16: Buttons And Switches
Component Description Volume up light Blinking: The volume up button is being used to increase speaker volume. Num lock light On: Num lock is on or the embedded numeric keypad is enabled. Buttons and switches Component Description Internal display switch Turns off the display if the display is closed while the power is on.
Page 17: Keys
Keys Component Description Displays system information when pressed in combination with key. Executes frequently used system functions when pressed in combination with a function key or the key. Windows logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for items beneath the pointer. Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.
Page 18: Front Components
Front components Component Description Webcam light On: The webcam is in use. External WWAN antenna button Opens the external wireless wide area network (WWAN) antenna. External WWAN antenna Sends and receives wireless signals to communicate with WWANs. ● Power switch When the computer is off, slide the switch to the right to turn on the computer.
Page 19: Right-Side Components
Allows a fingerprint logon to Windows instead of a password logon. ● QuickWeb button When the computer is off, press the button to open HP QuickWeb. ● When the computer is on, press the button to open the default Web browser.
Page 20: Left-Side Components
Supports optional ExpressCards. ● Wireless light Blue: An integrated wireless device, such as a wireless local area network (WLAN) device, the HP Mobile Broadband Module, and/or a Bluetooth device, is on. ● Amber: All wireless devices are off. Wireless switch Turns the wireless feature on or off, but does not create a wireless connection.
Page 21: Rear Components
Rear components Component Description Jog dial In tablet mode, functions like the enter key and the up and down arrows on a standard keyboard. ● Press inward to enter a command. ● Rotate up to scroll up. ● Rotate down to scroll down. esc button In tablet mode, allows you to exit or escape out of an application.
Page 22: Bottom Components
Bottom components Component Description Battery bay Holds the battery and subscriber identity module (SIM). SIM slot Contains a wireless subscriber identity module (SIM) (select models only). The SIM slot is located inside the battery bay. Vents (5) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
Page 23: Display
Webcam Records audio and video and captures still photographs. Keyboard light button Opens and turns on the keyboard light. HP Fingerprint Sensor Allows a fingerprint logon to Windows instead of a password logon. Internal microphones (2) Record sound and transmit sound for video conferencing and Voice over IP (VoIP).
Page 24: Wireless Antennas (Select Models Only)
**Before connecting to a WWAN, press the WWAN antenna button to open the external WWAN antenna to a vertical position. The external WWAN antenna allows you to connect to a WWAN, and then to the Internet, using the integrated HP Mobile Broadband Module and service from a supported mobile network operator.
Page 25: Additional Hardware Components
Additional hardware components Component Description Power cord* Connects an AC adapter to an AC outlet. AC adapter Converts AC power to DC power. Battery* Powers the computer when the computer is not plugged into an external power source. *Batteries and power cords vary in appearance by country or region. Identifying hardware Downloaded from LpManual.com Manuals...
Page 26: Identifying The Labels
Circuit Card Identifier) of your SIM. This label is located inside the battery bay. ● HP Mobile Broadband Module serial number label (select models only)—Provides the serial number of your HP Mobile Broadband Module. This label is located inside the battery bay. Chapter 1 Features Downloaded from LpManual.com Manuals...
Page 27: Using The Tablet
Using the tablet Tablet display components Component Description ● ctrl+alt+del button* While Windows is running, press the button with the pen to enter the ctrl+alt+delete command. † ● While the Computer Setup utility is running, press the button with the pen to enter the reset command. The computer resets and all unsaved information is lost.
Page 28: Rotating The Display
Pen holder Stores the digitizer pen. *This table describes default settings. For information about changing the functions of the Ctrl+alt+del button and jog dial, select Start > Control Panel > Hardware and Sound > Tablet PC Settings. † To protect your work and the system, the ctrl+alt+delete command cannot be entered using the ctrl, alt, and keys on the on-screen keyboard.
Page 29 Rotate the computer display clockwise until it snaps into place facing away from the keyboard. Tilt the computer display downward onto the keyboard until it snaps into place. In tablet mode, the screen display automatically rotates from portrait to landscape as it is being turned.
Page 30: Notebook Mode
Notebook mode To change the computer from tablet mode to notebook mode: Slide the display release latch (1). Open the computer display (2). Chapter 2 Using the tablet Downloaded from LpManual.com Manuals...
Page 31 Rotate the computer display counterclockwise until it snaps into place facing the keyboard. NOTE: To prevent a lack of response when you turn on the computer, be sure that the battery is firmly seated. Rotating the display Downloaded from LpManual.com Manuals...
Page 32: Networking
● HP Mobile Broadband Module—A wireless wide area network (WWAN) device that provides access to information wherever mobile network operator service is available. In a WWAN, each mobile device communicates to a mobile network operator’s base station. Mobile network operators install networks of base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries.
Page 33: Using The Wireless Controls
Identifies the Wireless Assistant software on the computer and (disconnected) indicates that all of the wireless devices are off. HP Connection Opens HP Connection Manager, which enables you to create a Manager connection with an HP Mobile Broadband device (select models only).
Page 34: Using Wireless Assistant Software (Select Models Only)
Click the Help button. Using HP Connection Manager (select models only) You can use HP Connection Manager to connect to WWANs using the HP Mobile Broadband device in your computer (select models only). To start Connection Manager, click the Connection Manager icon in the notification area, at the far right of the taskbar.
Page 35: Using Operating System Controls
Using operating system controls Some operating systems also offer a way to manage integrated wireless devices and the wireless connection. For example, Windows provides the Network and Sharing Center that allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems.
Page 36: Using A Wlan
Using a WLAN With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point. NOTE: The terms wireless router and wireless access point are often used interchangeably. ●...
Page 37: Connecting To A Wlan
When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. The common security levels are Wi-Fi Protected Access (WPA) and Wired Equivalent Privacy (WEP). Because wireless radio signals travel outside the network, other WLAN devices can pick up unprotected signals and either connect to your network (uninvited) or capture information being sent across it.
Page 38: Roaming To Another Network
NOTE: If you do not see the network you want to connect to, click Open Network and Sharing Center, and then click Set up a new connection or network. A list of options is displayed. You can choose to manually search for and connect to a network or to set up a new network connection.
Page 39: Using Hp Mobile Broadband (Select Models Only)
PIN, as well as network information. Some computers include a SIM that is preinstalled in the battery bay. If the SIM is not preinstalled, it may be provided in the HP Mobile Broadband information provided with your computer or the mobile network operator may provide it separately from the computer.
Page 40: Removing A Sim
Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated. Replace the battery. NOTE: HP Mobile Broadband will be disabled if the battery is not replaced. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer.
Page 41 Press in on the SIM (1), and then remove it from the slot (2). Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Using HP Mobile Broadband (select models only) Downloaded from LpManual.com Manuals...
Page 42: Using Bluetooth Wireless Devices (Select Models Only)
Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet. When two or more computers are...
Page 43: Troubleshooting Wireless Connection Problems
Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Wireless device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ● Network configuration (SSID or security) has been changed. ●...
Page 44: Cannot Connect To A Preferred Network
The driver must be reinstalled. To get the latest version of the WLAN device software for your computer, follow these steps: Open your Internet browser and go to http://www.hp.com/support. Select your country or region. Click the option for software and driver downloads, and then type your computer model number in the search box.
Page 45: Wlan Connection Is Very Weak
If you are provided with new wireless network keys and SSID for a network, and if you have previously connected to that network, follow the steps below to connect to the network: Select Start > Control Panel > Network and Internet > Network and Sharing Center. Click Manage wireless networks in the left panel.
Page 46: Using The Modem (Select Models Only)
Using the modem (select models only) The modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable (included with select models only). In some countries, a country-specific modem cable adapter (included with select models only) is also required. Jacks for digital PBX systems may resemble analog telephone jacks, but they are not compatible with the modem.
Page 47: Selecting A Location Setting
To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, follow these steps: Plug the modem cable into the modem jack (1) on the computer. Plug the modem cable into the country-specific modem cable adapter (2). Plug the country-specific modem cable adapter (3) into the telephone wall jack.
Page 48: Adding New Locations When Traveling
Adding new locations when traveling By default, the only location setting available to the modem is a location setting for the country in which you purchased the computer. As you travel to different countries, set the internal modem to a location setting that meets the operating standards of the country in which you are using the modem.
Page 49: Solving Travel Connection Problems
Solving travel connection problems If you experience modem connection problems when using the computer outside of the country in which you purchased it, try the following suggestions: ● Check the telephone line type. The modem requires an analog, not a digital, telephone line. A line described as a PBX line is usually a digital line.
Page 50 Clear the check box for Wait for dial tone before dialing. Click OK twice. Chapter 3 Networking Downloaded from LpManual.com Manuals...
Page 51: Connecting To A Local Area Network (Lan)
Connecting to a local area network (LAN) Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer. To connect the network cable: Plug the network cable into the network jack (1) on the computer.
Page 52: Pointing Devices, Touch Screen, And Keyboard
Pointing devices, touch screen, and keyboard Using pointing devices Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties, select Start > Control Panel > Hardware and Sound > Mouse. Using the TouchPad To move the pointer, touch and slide one finger across the TouchPad surface in the direction you want the pointer to go.
Page 53: Scrolling
Select the gesture that you want to disable or reenable. Click Apply, and then click OK. NOTE: Your computer also supports additional TouchPad features that are disabled at the factory. To view and enable these features, click the Synaptics icon in the notification area, at the far right of the taskbar, and then click the Device Settings tab.
Page 54: Three Finger Flick
Three finger flick The three-finger-flick gesture allows you to browse the Internet or scroll through photos in a photo viewer window. You can also use this gesture to enter or exit slideshow mode, and to play or pause in certain multimedia applications. To use the three-finger-flick gesture for navigation: Place three fingers, slightly separated, on the TouchPad.
Page 55: Using The Pointing Stick
Using the pointing stick Press the pointing stick in the direction you want to move the pointer on the screen. Use the left and right pointing stick buttons as you would the left and right buttons on an external mouse. Connecting an external mouse You can connect an external USB mouse to the computer using one of the USB ports on the computer.
Page 56: Performing Mouse Clicks With The Pen
Performing mouse clicks with the pen ▲ To select an item on the screen as you would with the left button of an external mouse, tap the item with the tip of the pen. ▲ To double-click an item on the screen as you would with the left button of an external mouse, tap the item twice with the tip of the pen.
Page 57: Calibrating The Pen
Calibrating the pen The pen can function at the default calibration or at a calibration set by another user. However, HP highly recommends that you use the pen only while it is calibrated to your personal handwriting and mouse action motions. Calibration optimizes pen performance for all users and particularly for left- handed users.
Page 58: Setting Pen Preferences
Setting pen preferences Pen preferences are set in the Tablet PC Settings window of the operating system. The preferences include setting the location of on-screen menus for either right-handed or left-handed users, calibrating the screen for pen use, and optimizing handwriting recognition. To access pen preferences: ▲...
Page 59: Dragging
Dragging Press your finger on an item on the screen, and then move your finger to drag an item to a new location. You can also use this motion to slowly scroll through documents. Scrolling Scrolling is useful for moving up or down on a page or image. To scroll, place two fingers on the screen, and then drag them across the screen in an up, down, left, or right motion.
Page 60: Rotating
NOTE: Scrolling speed is controlled by finger speed. Rotating Rotating allows you rotate items such as photos and pages. To rotate, anchor your thumb on the screen, and then move your forefinger in a semicircular motion around your thumb. Chapter 4 Pointing devices, touch screen, and keyboard Downloaded from LpManual.com Manuals...
Page 61: Pinching
Pinching Pinching allows you to zoom in or out on items such as PDFs, images, and photos. To pinch: ● Zoom out by holding two fingers apart on the screen, and then pull the fingers together to decrease an object's size. ●...
Page 62: Setting Touch Screen Preferences
Setting touch screen preferences ▲ To set touch screen preferences for visual feedback, select Start > Control Panel > Hardware and Sound > Pen and Touch. These preferences are specific to the touch screen and the computer. ▲ To set touch screen preferences for left-handed or right-handed users, select Start > Control Panel >...
Page 63: Using The Keyboard
To access the touch screen settings: Select Start > Control Panel > Hardware and Sound > Touch Settings. -or- Click the Q Menu icon in the notification area, at the far right of the taskbar, and select Touch Settings. In the Touch Settings window, click the check box next to the function to be enabled, or press and hold the functions such as Calibrate, Default, OK, Cancel, and Apply, to activate them.
Page 64 ▲ To turn off and close the keyboard light, gently press the keyboard light button until it clicks into place. Chapter 4 Pointing devices, touch screen, and keyboard Downloaded from LpManual.com Manuals...
Page 65: Using Hotkeys
Using hotkeys Hotkeys are combinations of the key (1) and either the key (2) or one of the function keys (3). The icons on the through f5, and through keys represent the hotkey functions. Hotkey functions and procedures are discussed in the following sections. Function Hotkey Display system information.
Page 66: Initiating Sleep
In the Windows fn+esc display, the version of the system BIOS (basic input-output system) is displayed as the BIOS date. On some computer models, the BIOS date is displayed in decimal format. The BIOS date is sometimes called the system ROM version number. Initiating Sleep CAUTION: To reduce the risk of information loss, save your work before initiating Sleep.
Page 67: Viewing Battery Charge Information
Viewing battery charge information Press fn+f8 to display charge information for all installed batteries. The display indicates which batteries are charging and reports the amount of charge remaining in each battery. Decreasing screen brightness Press fn+f9 to decrease screen brightness. Hold down the hotkey to decrease the brightness level incrementally.
Page 68: Using Hp Quick Launch Buttons
Using HP Quick Launch Buttons The HP Quick Launch Buttons enable you to quickly open programs, files, or Web sites you use frequently. You can use the factory settings, which are described in the following table. Or you can reprogram the buttons by opening the Q Menu in the Quick Launch Buttons control panel.
Page 69: Opening The Quick Launch Buttons Control Panel
● Select Start > Control Panel > Hardware and Sound > Quick Launch Buttons. ● Double-click the HP Quick Launch Buttons icon in the notification area, at the far right of the taskbar. ● Right-click the HP Quick Launch Buttons icon in the notification area, and click Adjust HP Quick Launch Buttons Properties.
Page 70: Using Hp Quicklook
Using HP QuickLook QuickLook allows you to save calendar, contact, inbox, and task information from Microsoft Outlook to the hard drive of your computer. Then, when the computer is off or in Hibernation, you can press the QuickLook button on the computer to view this information without waiting for the operating system to restart.
Page 71: Using Hp Quickweb
Using HP QuickWeb QuickWeb is an instant-on environment that is separate from your Windows operating system. QuickWeb allows you to rapidly access a Web browser without the need to start Windows. For information about setting up and using QuickWeb, refer to the QuickWeb software Help.
Page 72: Multimedia
Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer may include the following multimedia components: ● Optical drive for playing audio and video discs ● Integrated speakers for listening to music ●...
Page 73: Multimedia Software
◦ To increase volume, press and hold the volume up button (3) until the desired volume level is reached. ● Windows volume control: Click the Speakers icon in the notification area, at the far right of the taskbar. Increase or decrease the volume by moving the slider up or down. Click the Mute Speakers icon to mute the volume.
Page 74: Accessing Your Preinstalled Multimedia Software
Web site. Installing your preloaded multimedia software To install your preloaded software from your hard drive, select Start > All Programs > HP Software Setup, and then follow the instructions on the screen. Installing multimedia software from a disc Insert the disc into the optical drive.
Page 75: Audio
Audio Your computer enables you to use a variety of audio features: ● Play music using your computer speakers and/or connected external speakers ● Record sound using the internal microphone or connect an external microphone ● Download music from the Internet ●...
Page 76 NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware and Sound > Sound. Chapter 5 Multimedia Downloaded from LpManual.com Manuals...
Page 77: Video
Video Your computer enables you to use a variety of video features: ● Watch movies ● Play games over the Internet ● Edit pictures and video to create presentations ● Connect external video devices Connecting an external monitor or projector Your computer has an external monitor port that allows you to connect external monitors and projectors.
Page 78: Webcam
To access the webcam and HP Webcam software, select Start > All Programs > HP > HP Webcam. The webcam software enables you to experiment with the following features: ●...
Page 79: Capturing Business Card Images
For information about using the webcam, select Start > Help and Support. Capturing business card images You can use the webcam with the HP Business Card Reader to capture business card images and export the text to many types of address book software, such as Microsoft® Outlook Contacts.
Page 80 When you have finished capturing one or more business card images, remove the business card from the slot and raise the display. If you have captured information from only one business card, review the data captured by HP Business Card Reader to be sure that it is complete.
Page 81: Power Management
You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation. NOTE: When HP 3D DriveGuard has parked a drive, the computer will not initiate Sleep or Hibernation, and the display will be turned off. Initiating and exiting Sleep The system is set at the factory to initiate Sleep after 15 minutes of inactivity when running on battery power and 30 minutes of inactivity when running on external power.
Page 82: Initiating And Exiting Hibernation
NOTE: If you have set a password to be required when the computer exits Sleep, you must enter your Windows password before your work will return to the screen. Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after 1080 minutes (18 hours) of inactivity when running on battery power, 1080 minutes (18 hours) of inactivity when running on external power, or when the battery reaches a critical battery level.
Page 83: Viewing The Current Power Plan
Viewing the current power plan ▲ Click the battery meter icon in the notification area, at the far right of the taskbar. – or – Select Start > Control Panel > System and Security > Power Options. Selecting a different power plan ▲...
Page 84: Using External Ac Power
External AC power is supplied through one of the following devices: WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. ● Approved AC adapter ●...
Page 85: Using Battery Power
Information on battery types, specifications, life cycles, and capacity To access Battery information: ▲ Select Start > Help and Support > Learning centers. Scroll to the battery information once HP Support Assistant opens. Using battery power Downloaded from LpManual.com Manuals...
Page 86: Using Battery Check
Using Battery Check Battery Check provides information on the status of the battery installed in the computer. To run Battery Check: Connect the AC adapter to the computer. NOTE: The computer must be connected to external power for Battery Check to function properly.
Page 87: Charging A Battery
Pivot the battery upward (2), and remove the battery from the computer (3). Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter, an optional power adapter, an optional expansion product, or an optional docking device.
Page 88: Managing Low Battery Levels
Tips for maximizing battery discharge time: ● Lower the brightness on the display. ● Check the Power saver setting in Power Options. ● Remove the battery from the computer when it is not being used or charged. ● Store the battery in a cool, dry location. Managing low battery levels The information in this section describes the alerts and system responses set at the factory.
Page 89: Resolving A Low Battery Level
Resolving a low battery level CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level and has initiated Hibernation, do not restore power until the power lights turn off. Resolving a low battery level when external power is available ▲...
Page 90: Step 2: Disable Hibernation And Sleep
To fully charge the battery: Insert the battery into the computer. Connect the computer to an AC adapter, optional power adapter, optional expansion product, or optional docking device, and then plug the adapter or device into external power. The battery light on the computer turns on. Leave the computer plugged into external power until the battery is fully charged.
Page 91: Step 4: Fully Recharge The Battery
To discharge a battery: Unplug the computer from its external power source, but do not turn off the computer. Run the computer on battery power until the battery is discharged. The battery light begins to blink when the battery has discharged to a low battery level. When the battery is discharged, the battery light turns off and the computer shuts down.
Page 92: Storing A Battery
Battery Check notifies you to replace the battery when an internal cell is not charging properly, or when the battery storage capacity has reached a “weak” condition. A message refers you to the HP Web site for more information about ordering a replacement battery. If the battery is possibly covered by an HP warranty, instructions include a warranty ID.
Page 93: Testing An Ac Adapter
Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms: ● The computer will not turn on when connected to the AC adapter. ● The display does not turn on when the computer is connected to the AC adapter and external power.
Page 94 If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided: ● Slide the power switch to the right and hold it for at least 5 seconds. ●...
Page 95: Drives
Drives Identifying installed drives Your computer includes a hard drive (with a rotating disc) or a solid-state drive (SSD) with solid-state memory. Because it has no moving parts, an SSD does not generate as much heat as a hard drive. To view the drives installed on the computer, select Start >...
Page 96: Handling Drives
Handling drives Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information, observe these precautions: Before you move a computer or external hard drive from one location to another, initiate Sleep, and allow the screen to clear.
Page 97: Improving Hard Drive Performance
You may want to set it to run during the night or another time when you do not need access to your computer. HP recommends defragmenting your hard drive at least once a month. You may set Disk Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any time.
Page 98: Using Hp 3D Driveguard
You drop the computer. ● You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation. NOTE: If the upgrade bay contains a hard drive, the hard drive is protected by HP 3D DriveGuard.
Page 99: Using Hp 3D Driveguard Software
Determine whether a drive in the system is supported. To open the software and change settings, follow these steps: In Mobility Center, click the hard drive icon to open the HP 3D DriveGuard window. – or – Select Start > Control Panel > Hardware and Sound > HP 3D DriveGuard.
Page 100: Replacing The Hard Drive In The Hard Drive Bay
Replacing the hard drive in the hard drive bay CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by sliding the power switch to the right.
Page 101 Remove the hard drive bracket (2). Grasp the tab on the hard drive and pull upward (1) until the hard drive is at a 45-degree angle. With the hard drive at a 45-degree angle, pull it forward (2) until the rear of the hard drive is clear of the computer back edge.
Page 102 Lower the front of the hard drive down onto the system board connector (2), and then press down (3) to connect the hard drive. Replace the hard drive bracket (1). Replace the 2 hard drive bracket screws (2). Align the tabs (1) on the hard drive cover with the notches on the computer. Close the cover (2).
Page 103 Tighten the 3 hard drive cover screws (3). Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Replacing the hard drive in the hard drive bay Downloaded from LpManual.com Manuals...
Page 104: External Devices
External devices Using a USB device Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub. Some USB devices may require additional support software, which is usually included with the device.
Page 105: Using Usb Legacy Support
CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To remove a USB device: Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar.
Page 106: Using A 1394 Device
Using a 1394 device IEEE 1394 is a hardware interface that connects a high-speed multimedia or data storage device to the computer. Scanners, digital cameras, and digital camcorders often require a 1394 connection. Some 1394 devices may require additional support software, which is usually included with the device.
Page 107: Using External Drives
Using external drives Removable external drives expand your options for storing and accessing information. A USB drive can be added by connecting the drive to a USB port on the computer. USB drives include the following types: ● 1.44-megabyte diskette drive ●...
Page 108: Using The Docking Connector
Using the docking connector The docking connector connects the computer to an optional docking device. An optional docking device provides additional ports and connectors that can be used with the computer. Chapter 8 External devices Downloaded from LpManual.com Manuals...
Page 109: External Media Cards
External media cards Using Media Card Reader cards Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers. The Digital Media Slot supports the following digital card formats: ●...
Page 110: Removing A Digital Card
Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the digital card. Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system Copying window. To remove a digital card: Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar.
Page 111: Using Expresscards (Select Models Only)
Using ExpressCards (select models only) An ExpressCard is a high-performance PC Card that is inserted into the ExpressCard slot. Like standard PC Cards, ExpressCards are designed to conform to the standard specifications of the Personal Computer Memory Card International Association (PCMCIA). Configuring an ExpressCard Install only the software required for your device.
Page 112: Removing An Expresscard
Insert the card into the ExpressCard slot, and then push in on the card until it is firmly seated. You will hear a sound when the device has been detected, and a menu of options may be displayed. NOTE: The first time you insert an ExpressCard, a message is displayed in the notification area to let you know the device is recognized by the computer.
Page 113: Using Smart Cards (Select Models Only)
Using Smart Cards (select models only) NOTE: The term smart card is used throughout this chapter to refer to both smart cards and Java™ Cards. A smart card is a credit card–sized accessory that carries a microchip containing memory and a microprocessor.
Page 114: Removing A Smart Card
Removing a smart card To remove a smart card: ▲ Grasp the edge of the smart card, and pull it out of the smart card reader. 102 Chapter 9 External media cards Downloaded from LpManual.com Manuals...
Page 115: 10 Memory Modules
10 Memory modules The computer has one memory module compartment located on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the memory module slot.
Page 116: Adding Or Replacing A Memory Module
Adding or replacing a memory module To add or replace a memory module in the memory module slot, follow these steps: Save your work. Shut down the computer and close the display. If you are not sure whether the computer is off or in Hibernation, turn the computer on by sliding the power switch to the right.
Page 117 Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot. To protect a memory module after removal, place it in an electrostatic-safe container. Insert a memory module: NOTE: If you are inserting a memory module and both memory module slots are vacant, be sure that you insert the memory module into the primary memory module slot.
Page 118 Close the cover (2). Tighten the 3 hard drive compartment cover screws (3). Replace the batteries. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. 106 Chapter 10 Memory modules Downloaded from LpManual.com Manuals...
Page 119: 11 Security
Internet. You must purchase the software and subscribe to the service in order to use CompuTrace. For information about ordering the CompuTrace software, go to the HP Web site at http://www.hpshopping.com. Security features provided with your computer can protect the computer, personal information, and data from a variety of risks.
Page 120: Using Passwords
● Windows passwords are set only in the Windows operating system. ● If you forget the BIOS administrator password set in Computer Setup, you can use HP SpareKey to access the utility. ● If you forget both the DriveLock user password and the DriveLock master password set in Computer Setup, the hard drive that is protected by the passwords is permanently locked and can no longer be used.
Page 121: Bios Administrator Password
BIOS administrator passwords Function DriveLock user password Protects access to the internal hard drive that is protected by DriveLock, and is set under DriveLock Passwords during the enable process. TPM embedded security password When enabled as a BIOS administrator password, protects access to the computer contents when the computer turns on, restarts, or exits Hibernation.
Page 122: Managing A Bios Administrator Password
Managing a BIOS administrator password A BIOS administrator password is set, changed, and deleted in Computer Setup. To set or change this password in Computer Setup, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu”...
Page 123: Entering A Bios Administrator Password
Entering a BIOS administrator password At the BIOS administrator password prompt, type your password (using the same kind of keys you used to set the password), and then press enter. After three unsuccessful attempts to enter the BIOS administrator password, you must restart the computer and try again. Using Computer Setup DriveLock CAUTION: To prevent the DriveLock-protected hard drive from becoming permanently unusable,...
Page 124: Setting A Drivelock Password
Setting a DriveLock password To set a DriveLock password in Computer Setup, follow these steps: Turn on the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Press to enter BIOS Setup.
Page 125: Removing Drivelock Protection
Use a pointing device or the arrow keys to select Security > DriveLock Password, and then press enter. Use a pointing device to select an internal hard drive. – or – Use the arrow keys to select an internal hard drive, and then press enter. Use a pointing device or the arrow keys to select the password you want to change.
Page 126: Entering An Automatic Drivelock Password
Entering an Automatic DriveLock password To enable an Automatic DriveLock password in Computer Setup, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Press to enter BIOS Setup.
Page 127: Using Computer Setup Security Features
Using Computer Setup security features Securing system devices You can disable or enable system devices from the following menus in Computer Setup: ● Boot Options ● Device Configurations ● Built-In Device Options ● Port Options To disable or reenable system devices in Computer Setup, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu”...
Page 128: Using Computer Setup System Ids
To view this general system information in Computer Setup, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Press to enter BIOS Setup.
Page 129: Using Antivirus Software
If the antivirus software is preinstalled, select Start > All Programs > McAfee > Managed Services > Total Protection. If the software is preloaded, select Start > All Programs > HP Software Setup, and then follow the instructions on the screen to load the McAfee Total Protection software.
Page 130: Using Firewall Software
Using firewall software When you use the computer to access e-mail, a network, or the Internet, unauthorized persons may be able to gain access to the computer, your personal files, and information about you. Use the firewall software preinstalled on the computer to protect your privacy. McAfee Total Protection antivirus software is preinstalled on the computer.
Page 131: Installing Critical Updates
Installing critical updates CAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert. Updates to the operating system and other software may have become available after the computer was shipped.
Page 132: Using Hp Protecttools Security Manager (Select Models Only)
Using HP ProtectTools Security Manager (select models only) HP ProtectTools Security Manager software is preinstalled on select computer models. This software can be accessed through Windows Control Panel. It provides security features that help protect against unauthorized access to the computer, networks, and critical data. For more information, refer to the HP ProtectTools online Help.
Page 133: Installing A Security Cable
Installing a security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Loop the security cable around a secured object. Insert the key (1) into the cable lock (2). Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock with the key.
Page 134: 12 Software Updates
Updated versions of the software provided with your computer are available either through the HP Assistant utility or on the HP Web site. HP Assistant automatically checks for updates from HP. The utility runs at a specified interval and provides a list of support alerts, such as security enhancements, and optional software and driver updates.
Page 135 To update the software using the HP Web site, follow these steps: Identify your computer model, product category, and series or family. Prepare for a system BIOS update by identifying the BIOS version currently installed on the computer. For details, refer to the "Determining the BIOS version"...
Page 136: Updating The Bios
Updating the BIOS To update the BIOS, first determine what BIOS version you currently have, and then download and install the new BIOS. Determining the BIOS version BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you are already in Windows) or by using Computer Setup.
Page 137: Downloading A Bios Update
BIOS updates are posted as needed. A newer BIOS update may not be available for your computer. It is recommended that you check the HP Web site periodically for BIOS updates. Open your Internet browser, go to http://www.hp.com/support, and then select your country or region.
Page 138 NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.
Page 139: Updating Programs And Drivers
Updating programs and drivers Open your Internet browser, go to http://www.hp.com/support, and then select your country or region. Click the option for software and driver downloads, type your computer model number in the product box, and then press enter. – or –...
Page 140: 13 Backup And Recovery
NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. 128 Chapter 13 Backup and recovery...
Page 141: Backing Up Your Information
Backing up your information Recovery after a system failure is as complete as your most current backup. You should create system repair discs (select models only) and your initial backup immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.
Page 142 NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.
Page 143: Performing A Recovery
Recovery disc (both purchased separately). For additional information, refer to the “Using a Windows 7 operating system DVD (purchased separately)” section in this guide. If the Windows partition and the HP Recovery partition are listed, restart the computer, and then press before the Windows operating system loads.
Page 144: Using F11
The recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.
Page 145 When prompted, press any keyboard key. Follow the on-screen instructions. Click Next. Select Repair your computer. Follow the on-screen instructions. Performing a recovery 133 Downloaded from LpManual.com Manuals...
Page 146: 14 Computer Setup
14 Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.
Page 147: Restoring Factory Settings In Computer Setup
To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File >...
Page 148: File Menu
File menu Select To do this ● System Information View identification information for the computer and the batteries in the system. ● View specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version. Set System Date and Time Set or change the date and time on the computer.
Page 149: System Configuration Menu
Change Password Enter, change, or delete a BIOS administrator password. HP SpareKey Enrollment Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. Anti Theft > AT-p Enable/disable Anti-Theft Protection.
Page 150 Select To do this ● Boot Options Set a startup menu delay (in seconds). ● Set the MultiBoot Express popup delay (in seconds). ● Enable/disable custom logo (disabled by default). ● Enable/disable display diagnostic URL (enabled by default). ● Enable/disable CD-ROM boot (enabled by default). ●...
Page 151 ● Enable/disable preboot authentication on HP QuickLook boot (enabled by default). ● Enable/disable HP QuickWeb (enabled by default). ● Enable/disable HP QuickWeb write protect (disabled by default). ● Enable/disable virtualization technology (select models only; disabled by default). ● Enable/disable TXT (Intel Trusted Execution Technology) (select models only;...
Page 152 Select To do this ● Built-In Device Options Enable/disable the wireless button state (enabled by default). ● Enable/disable embedded WWAN device radio (select models only; enabled by default). ● Enable/disable embedded WLAN device radio (select models only; enabled by default). ●...
Page 153 Select To do this AMT Options NOTE: All AMT options are disabled by default. ● Enable/disable firmware verbosity. ● Enable/disable AMT setup prompt (Ctrl-P). ● Enable/disable USB key provisioning support. ● Enable/disable unconfigure AMT on next boot. ● Select terminal emulation mode: ◦...
Page 154: 15 Multiboot
15 MultiBoot About the boot device order As the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility, which is enabled at the factory, controls the order in which the system selects a boot device. Boot devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices.
Page 155 The NIC does not have an assigned drive letter. NOTE: An optical drive (such as a CD-ROM drive) can boot either as drive A or drive C, depending on the format of the boot CD. The following list describes the factory setting for boot order in which drive letters A and C are assigned when MultiBoot is disabled.
Page 156: Enabling Boot Devices In Computer Setup
Enabling boot devices in Computer Setup The computer will boot to a USB device or a NIC device only if the device has first been enabled in Computer Setup. To start Computer Setup and enable a USB device or a NIC device as a boot device, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup...
Page 157: Considering Boot Order Changes
Considering boot order changes Before changing the boot order, note the following considerations: ● When the computer restarts after the boot order has been changed, the computer attempts to start using the new boot order. ● If there is more than one type of boot device, the computer attempts to boot using the first of each type of boot device (except for optical devices).
Page 158: Choosing Multiboot Preferences
Choosing MultiBoot preferences You can use MultiBoot in the following ways: ● To set a new boot order that the computer uses each time it is turned on, by changing the boot order in Computer Setup. ● To dynamically choose the boot device, by pressing while the “Press the ESC key for Startup Menu”...
Page 159: Setting A Multiboot Express Prompt
Setting a MultiBoot Express prompt To start Computer Setup and set the computer to display the MultiBoot startup location menu each time the computer is started or restarted, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu”...
Page 160: 16 Management And Printing
16 Management and printing Using Client Management Solutions Client Management Solutions software provides standards-based solutions for managing client (user) desktop, workstation, notebook, and tablet computers in a networked environment. Client management includes the following key capabilities and features: ● Initial software image deployment ●...
Page 161: Managing And Updating Software
Additional functionality can be added when HP Client Manager for Altiris is used with optional Altiris Solutions software (purchased separately). When HP Client Manager for Altiris (installed on a client computer) is used with Altiris Solutions software (installed on an administrator computer), HP Client Manager for Altiris provides increased...
Page 162: Hp Ccm (Client Configuration Manager) (Select Models Only)
Driver versions that are supported by SSM are denoted with a special icon on the HP driver 150 Chapter 16 Management and printing...
Page 163 Web site and on the Support Software CD. To download the SSM utility or to obtain more information on SSM, see the HP Web site at http://www.hp.com/go/ssm (English only). Using Client Management Solutions 151 Downloaded from LpManual.com Manuals...
Page 164: Using Intel Active Management Technology (Select Models Only)
Using Intel Active Management Technology (select models only) Intel® Active Management Technology (iAMT) allows discovery, repair, and protection of networked computing assets. With iAMT, computers can be managed whether they are on or off. The iAMT solution is available on computers with Intel Centrino® with vPro mobile technology. Features of iAMT include: ●...
Page 165 Select To do this Intel ME Features Control Enable AMT or none. Intel ME Power Control Configure the management engine power policies. iAMT Configuration Select To do this Host Name Assign a host name to the computer. TCP/IP Disable/enable network interface or DHCP (assigns an IP address if DHCP has been disabled) or change the domain name.
Page 166: Using The Hp Universal Print Driver (Select Models Only)
HP networked printers. NOTE: The HP Universal Print Driver is preinstalled on select computer models only. To download the HP Universal Print Driver or obtain more information about using it, see the HP Web site at http://www.hp.com/go/universalprintdriver (English only).
Page 167: 17 Cleaning Guidelines
17 Cleaning guidelines This chapter provides the best practices and recommendations for safely cleaning and disinfecting your notebook or tablet PC. Cleaning products Use the following products to safely clean and disinfect your notebook or tablet PC. ● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (for example, germicidal disposable wipes.
Page 168: Cleaning Procedures
Cleaning procedures Follow the procedures in this section to safely clean your notebook or tablet PC. WARNING! To prevent electric shock or damage to components, do not attempt to clean your notebook or tablet PC while it is turned on. Before cleaning your notebook or tablet PC, turn off the power to the notebook or tablet PC by shutting down the computer, disconnect the external power, and then disconnect all powered external devices.
Page 169: Index
Index Symbols/Numerics applications key, Windows 5 BIOS administrator 1394 cable, connecting 94 audio devices, connecting password 136 1394 devices external 63 BIOS update connecting 94 audio functions, checking 63 downloading 125 removing 94 audio-in (microphone) jack, installing 125 1394 port identifying 7 Bluetooth compartment, identifying 8...
Page 170 Quick Launch 56 Computer Setup screen brightness hotkeys 55 QuickLook 7, 56 BIOS administrator tablet mode 16 QuickWeb 7, 56 password 109 display release latch, rotate 9, 15 device security 115 identifying 6 TouchPad 2 DriveLock password 111 display switch, identifying 4 volume down 4 enabling bootable docking connector...
Page 171 HP Client Configuration flicking TouchPad gesture 42 identifying 11 Manager 149, 150 flicks keyboard, cleaning 156 HP Client Manager for Altiris 149 changing assignments 50 keypad keys, identifying 5 HP Connection Manager creating assignments 50 keypad, embedded software 22...
Page 172 mute 3 mute button, identifying 4, 60 pointing stick num lock 4 mute light, identifying 3 identifying 2 power 3 using 43 TouchPad 1, 3 pointing stick buttons, network cable volume down 3 identifying 2 connecting 39 volume mute 3 port options noise suppression circuitry 39 volume up 4...
Page 173 7 buttons 2 defined 101 Security menu cleaning 156 inserting 101 always prompt for HP enabling/disabling 53 removing 102 SpareKey enrollment 137 gestures 40 smart card reader, identifying 7 Automatic DriveLock 137 identifying 2...
Page 174 Web sites WLAN device 14, 20, 24 HP System Software WLAN label 14 Manager 151 writable media 69 HP Universal Print Driver 154 WWAN antenna button, Intel Centrino Pro 152 external 12 Intel Pro technology for WWAN antenna, external 6, 12...
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HP EliteBook 2740p User Manual

1 Features

2 Using the Tablet

3 Networking

4 Pointing Devices, Touch Screen, and Keyboard

5 Multimedia

6 Power Management

7 Drives

8 External Devices

9 External Media Cards

10 Memory Modules

11 Security

12 Software Updates

13 Backup and Recovery

14 Computer Setup

15 Multiboot

16 Management and Printing

17 Cleaning Guidelines

Index

Quick Links

Need help?

Questions and answers

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Summary of Contents for HP EliteBook 2740p