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HP ENVY x360 15m Maintenance And Service Manual
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HP ENVY x360 15m Maintenance And Service Manual

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Maintenance and Service Guide
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.

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  • Page 1 Maintenance and Service Guide SUMMARY This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.
  • Page 2 HP End User License Agreement (EULA). If To access the latest user guides, go to HP Inc. under license. Chrome is a trademark you do not accept these license terms, your sole http://www.hp.com/support, and follow the...
  • Page 3 Safety warning notice Reduce the possibility of heat-related injuries or of overheating the computer by following the practices described. WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Grounding the work area................................22 Recommended materials and equipment..........................23 Cleaning your computer ..................................23 Enabling HP Easy Clean (select products only)........................23 Removing dirt and debris from your computer........................24 Cleaning your computer with a disinfectant .......................... 24 Caring for wood veneer (select products only)........................25 Packaging and transporting guidelines ............................
  • Page 6 Backing up information and creating recovery media........................63 Using Windows tools for backing up ............................63 Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ........63 Restoring and recovering your system ............................64 Creating a system restore ................................ 64 Restoring and recovery methods ............................

  • Page 7: Product Description

    Chipset AMD integrated soldered-on-circuit (SoC) fusion controller hub (FCH) Digital pen HP Pen in nightfall black finish with cable (Zenovo) Display 39.6 cm (15.6 in), liquid crystal display (LCD), full high-definition (FHD) (1920 × 1080), antiglare, white light­ emitting diode (WLED), ultrawide view angle (UWVA), sRGB, 100% CG, embedded DisplayPort (eDP) 1.4 + panel self refresh (PSR) 2, bent, low-power touchscreen display panel with narrow bezel;...
  • Page 8 USB SuperSpeed port with HP Sleep and Charge ● USB Type-C® power connector and SuperSpeed port ● USB Type-C power connector and Thunderbolt™ port with HP Sleep and Charge ● Keyboard/pointing Keyboard: Integrated, backlit, island-style, standard, notebook keyboard with touchpad with image sensor in...
  • Page 9 Table 1-1 Product components and their descriptions (continued) Category Description Windows 10 Home 64-bit Plus ● Windows 10 Home 64-bit Plus Single Language ● Windows 10 Home 64-bit Single Language ● Windows 10 Professional 64-bit ● Serviceability End user replaceable part: AC adapter Product description...
  • Page 10 Chapter 1 Product description...

  • Page 11: Components

    Components Your computer features top-rated components. This chapter provides details about your components, where they are located, and how they work. Right side Identify the components on the right side of the computer. Table 2-1 Right-side components and their descriptions Component Description Magnetic pen attachment area...

  • Page 12: Left Side

    Table 2-2 Left-side components and their descriptions Component Description USB SuperSpeed port with HP Sleep and Charge Connects a USB device, provides high-speed data transfer, and charges small devices (such as a smartphone), even when the computer is off. NOTE:...
  • Page 13 For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access this guide: Type HP Documentation in the taskbar search box, and ▲ then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.

  • Page 14: Rear

    Table 2-2 Left-side components and their descriptions (continued) Component Description – and – Connects a USB device, provides high-speed data transfer, and charges small devices (such as a smartphone), even when the computer is off. NOTE: Use a standard USB Type-C charging cable or cable adapter (purchased separately) when charging a small external device.

  • Page 15: Special Keys

    Table 2-4 Lights and their descriptions Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. Mute light On: Computer sound is off. ● Off: Computer sound is on. ● Microphone mute light On: Microphone is off.
  • Page 16 Table 2-5 Special keys and their descriptions Component Description Displays system information when pressed in combination with key. Executes specific functions when pressed in combination with another key. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu. Action keys Execute frequently used system functions as defined by the icon symbols on...

  • Page 17: Bottom

    Table 2-5 Special keys and their descriptions (continued) Component Description If the computer has stopped responding and shutdown procedures are ineffective, press and hold the power button down for at least 10 seconds to turn off the computer. To learn more about your power settings, see your power options: Right-click the Power icon , and then select Power ▲...
  • Page 18 Chapter 2 Components...

  • Page 19: Illustrated Parts Catalog

    To identify the computer major components, use this illustration and table. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer.
  • Page 20 Table 3-1 Computer major component descriptions and part numbers Item Component Spare part number Display assembly NOTE: Display spare parts are available as subcomponents, not as whole units. Display subcomponent spare parts are available. For spare part information, see Display assembly subcomponents on page Top cover/keyboard with backlight (includes backlight cable and keyboard cable): For use in Belgium M45489-A41...
  • Page 21 Table 3-1 Computer major component descriptions and part numbers (continued) Item Component Spare part number For use in Germany M45489-041 For use in Italy M45489-061 For use in the Netherlands M45489-B31 For use in Russia M45489-251 For use in Saudi Arabia M45489-171 For use in Switzerland M45489-BG1...

  • Page 22: Display Assembly Subcomponents

    Table 3-1 Computer major component descriptions and part numbers (continued) Item Component Spare part number (12) Battery (3 cell, 51 Whr, 4.45 AHr, Li, includes cable) L77034-005 (13) Speakers (include left and right speakers and cables and four rubber isolators) M45468-001 (14) Power connector cable...

  • Page 23: Miscellaneous Parts

    935325-001 HP USB Type-C–to–RJ-45 adapter 855560-001 HP USB Type-C–to–VGA adapter 831751-001 HP USB–to–Gigabit RJ-45 adapter 829941-001 HP USB Type-C–to–USB Type-A cable adapter 833960-001 HP USB External DVDRW Drive 747080-001 Hub: HP Elite USB Type-C multiport hub L39572-001 HP USB Type-C–to–multiport hub 919666-001 HP USB Type-C–to–USB Type-A hub...
  • Page 24 Table 3-3 Miscellaneous part descriptions and part numbers (continued) Component Spare part number Pen (Zenovo, natural silver finish, with cord) L95615-001 Power cord (C5, 1.0 m [3.3 ft], prime with sticker) For use in Denmark L22322-001 For use in Europe L22321-001 For use in North America L22319-001...

  • Page 25: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Use this information to properly prepare to disassemble and reassemble the computer. Tools required You need the following tools to complete the removal and replacement procedures: Forceps or tweezers ● Keyboard removal tool ● Magnetic Phillips P0 screwdriver ●...

  • Page 26: Drive Handling

    are routed so that they cannot be caught or snagged as you remove or replace parts. Handle flex cables with extreme care; these cables tear easily. Drive handling Note the following guidelines when handling drives. IMPORTANT: Drives are fragile components. Handle them with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer.

  • Page 27: Electrostatic Discharge Information

    Electrostatic discharge information A sudden discharge of static electricity from your finger or other conductor can destroy static-sensitive devices or microcircuitry. Often the spark is neither felt nor heard, but damage occurs. An electronic device exposed to electrostatic discharge (ESD) might not appear to be affected at all and can work perfectly throughout a normal cycle.

  • Page 28: Preventing Electrostatic Damage To Equipment

    Preventing electrostatic damage to equipment Many electronic components are sensitive to ESD. Circuitry design and structure determine the degree of sensitivity. The following packaging and grounding precautions are necessary to prevent static electricity damage to electronic components. To avoid hand contact, transport products in static-safe containers such as tubes, bags, or boxes. ●...

  • Page 29: Recommended Materials And Equipment

    Enabling HP Easy Clean (select products only) HP Easy Clean helps you to avoid accidental input while you clean the computer surfaces. This software disables devices such as the keyboard, touch screen, and touchpad for a preset amount of time so that you can clean all computer surfaces.

  • Page 30: Removing Dirt And Debris From Your Computer

    Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide or bleach that might damage the finish.

  • Page 31: Caring For Wood Veneer (Select Products Only)

    Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide or bleach that might damage the finish.

  • Page 32: Packaging And Transporting Guidelines

    When grounding is not possible, use an ionizer to dissipate electric charges. Accessing support information Use this information to find the HP support that you need. Table 4-3 Support information locations...
  • Page 33 Search collect Chrome device logs. Technical bulletins To locate technical bulletins: Go to www.hp.com. Place the cursor over Problem solving to display more options. Select Support & Troubleshooting. Type the serial number, product number, or product name to go to the product support page.
  • Page 34 Chapter 4 Removal and replacement procedures preliminary requirements...

  • Page 35: Removal And Replacement Procedures For Authorized Service Provider Parts

    NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. You must remove, replace, or loosen as many as 51 screws when you service the parts described in this chapter.
  • Page 36 Before removing the bottom cover, prepare the computer for disassembly (see Preparation for disassembly on page 29). Remove the bottom cover: Close the computer and turn it upside down with the front toward you. Remove the front and rear rubber foot strips (1). The rubber foot strips are available in the Rubber Kit, spare part number M45467-001.

  • Page 37: Battery

    Remove the bottom cover (3). Reverse this procedure to install the bottom cover. Battery To remove the touchpad cable, use this procedure and illustration. Table 5-2 Battery description and part number Description Spare part number Battery (3 cell, 51 Whr, 4.45 AHr, Li, includes cable) L77034-005 Before removing the battery, follow these steps: Prepare the computer for disassembly (see...

  • Page 38: Speakers

    Remove the battery (4). Reverse this procedure to install the battery. Speakers To remove the speakers, use this procedure and illustration. Table 5-3 Speaker description and part number Description Spare part number Speakers (include left and right speakers and cables and four rubber isolators) M45468-001 Before removing the speakers, follow these steps: Prepare the computer for disassembly (see...

  • Page 39: Solid-State Drive

    Reverse this procedure to install the speakers. Solid-state drive To remove the solid-state drive, use this procedure and illustration. Table 5-4 Solid-state drive description and part numbers Description Spare part number M.2 2280, PCIe-NVMe: 1 TB value solid-state drive L85370-005 512 GB value solid-state drive L85364-005 256 GB value solid-state drive...
  • Page 40 Lift the front edge of the solid-state drive (1) until it rests at an angle. Remove the solid-state drive (2) by sliding it away from the slot at an angle. Inspect, and if necessary, thoroughly clean the thermal pad from the surfaces of the solid-state drive and the shield each time the solid-state drive shield is removed.

  • Page 41: Memory Module

    Reverse this procedure to install the solid-state drive. Memory module To remove the memory module, use this procedure and illustrations. Table 5-5 Memory module descriptions and part numbers Description Spare part number 8 GB, 3200 MHz, 1.2 ,v DDR4 L46598-005 4 GB, 3200 MHz, 1.2 ,v DDR4 L83673-005 Before removing the memory module, follow these steps:...

  • Page 42: Wlan Module

    Spread the two retention clips outward (1) until the memory module tilts up at a 45° angle, and then remove the module (2). Use the same procedure to remove all memory modules. IMPORTANT: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module.
  • Page 43 Table 5-6 WLAN module descriptions and part numbers Description Spare part number Intel Wi-Fi 6 AX200 ax 2×2 + Bluetooth 5.0 MU-MIMO M.22230 non-vPro 160 MHz PCI-e+USB WW with 2 L35282-005 antennas IMPORTANT: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.

  • Page 44: Infrared Sensor Board Cable

    If the WLAN antenna is not connected to the terminal on the WLAN module, install a protective sleeve on the antenna connector, as shown in the following illustration. Reverse this procedure to install the WLAN module. Infrared sensor board cable To remove the infrared sensor board cable, use this procedure and illustration.

  • Page 45: Infrared Sensor Board

    Remove the infrared sensor board cable (4). Reverse this procedure to install the infrared sensor board cable. Infrared sensor board To remove the infrared sensor board, use this procedure and illustration. Table 5-7 Infrared sensor board description and part number Description Spare part number Infrared sensor board...

  • Page 46: Processor Fan

    Remove the infrared sensor board (4) and cable. Reverse this procedure to install the infrared sensor board. Processor fan To remove the processor fan, use these procedures and illustrations. Table 5-8 Fan description and part number Description Spare part number Fan (includes cable) M45465-001 Before removing the processor fan, follow these steps:...

  • Page 47: Graphics Fan

    Remove the processor fan (3). Reverse this procedure to install the processor fan. Graphics fan To remove the graphics fan, use these procedures and illustrations. Table 5-9 Graphics fan description and part number Description Spare part number Graphics fan (includes cable) M45466-001 Before removing the graphics fan, follow these steps: Prepare the computer for disassembly (see...

  • Page 48: Heat Sink

    Remove the graphics fan (3). Reverse this procedure to install the graphics fan. Heat sink To remove the heat sink, use these procedures and illustrations. Table 5-10 Heat sink descriptions and part numbers Description Spare part number Heat sink (includes replacement thermal material) M45485-001 Before removing the heat sink, follow these steps: Prepare the computer for disassembly (see...

  • Page 49: System Board

    Slide the heat sink (3) up and forward at an angle and remove it. NOTE: Inspect, and if necessary, thoroughly clean the thermal material from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the heat sink and system board spare part kits.
  • Page 50 Table 5-11 System board descriptions and part numbers Description Spare part number System board (includes replacement thermal material and the Windows 10 operating system): Equipped with an AMD Ryzen7 5700U processor and a graphics subsystem with UMA memory M45488-601 Equipped with an AMD Ryzen5 5500U processor and a graphics subsystem with UMA memory M45487-601 Before removing the system board, follow these steps: Prepare the computer for disassembly (see...
  • Page 51 Release the ZIF connector (10) to which the fingerprint reader board cable is connected, and then disconnect the fingerprint reader board cable from the system board. Remove the seven Phillips M2.0 × 3.2 screws (1) that secure the system board to the computer. Lift the left side of the system board (2) as far as the power connector cable allows.

  • Page 52: 39.6 Cm (15.6 In) Display Assembly

    39.6 cm (15.6 in) display assembly To remove and disassemble the display assembly, use these procedures and illustrations. Full hinge-up displays are not available as spare parts. Spare parts for displays are available only at the subcomponent level. Before removing the display panel, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 29).
  • Page 53 Remove the seven Phillips M2.5 × 4.9 screws that secure the display assembly to the top cover/keyboard. Swing the top edge of the display assembly (1) away from the top cover/keyboard. Separate the display assembly (2) from the top cover/keyboard. If it is necessary to replace the display panel assembly or any of the internal display components, follow these steps: Position the display assembly with the panel facing up.
  • Page 54 Secure the suction cups to the display assembly by swinging the handles (2) into position. Release the display panel cable from the display left hinge area (1). Use the suction cup (2) to release the top edge of the display panel assembly from the display back cover.
  • Page 55 Remove the display panel assembly. Release the display panel cable from the retention clips (1) built into the bottom edge of the display back cover. Disconnect the display panel cable (2) from the touch control board. Detach the grounding tape (3) that secures the display panel cable to the display panel assembly. Release the retention bar (4) that secures the display panel cable to the display panel assembly.
  • Page 56 If it is necessary to replace the display hinge covers, follow these steps: Remove the display panel assembly. Remove the display hinges. Remove the Phillips M2.0 × 3.2 screw (1) that secures the hinge cover to the hinge. Remove the hinge cover (2). The hinge covers are available using spare part number M45478-001.

  • Page 57: Power Connector Cable

    Detach the webcam/microphone module cable (2) from the display back cover. (The webcam/microphone module cable is attached to the display back cover with double-sided adhesive.) Detach the webcam/microphone module (3) from the display back cover. (The webcam/microphone module is attached to the display back cover with double-sided adhesive.) If it is necessary to replace the webcam/microphone module cable, release the ZIF connector to which the webcam/microphone module cable is connected, and then disconnect the webcam/microphone module cable from the webcam/microphone module.

  • Page 58: Touchpad Cable

    Before removing the power connector cable, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 29). Remove the bottom cover (see Bottom cover on page 29). Disconnect the battery cable from the system board (see Battery on page 31).

  • Page 59: Touchpad

    Remove the touchpad cable: Release the ZIF connector (1) to which the touchpad cable is connected, and then disconnect the touchpad cable from the system board. Release the ZIF connector (2) to which the touchpad cable is connected, and then disconnect the touchpad cable from the touchpad.
  • Page 60 Position the top cover/keyboard upside down with the front toward you. Detach the strips of grounding tape (1) that secure the touchpad to the computer. Release the ZIF connector (2) to which the touchpad cable is connected, and then disconnect the touchpad cable from the system board.

  • Page 61: Using Setup Utility (Bios)

    Start menu is displayed. Updating Setup Utility (BIOS) Updated versions of Setup Utility (BIOS) might be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 62: Preparing For A Bios Update

    Downloading a BIOS update After you review the prerequisites, you can check for and download BIOS updates. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Select the question mark icon in the taskbar.

  • Page 63: Installing A Bios Update

    Installing a BIOS update BIOS installation procedures vary. Follow any instructions that appear on the screen after the download is complete. If no instructions appear, follow these steps. Type file in the taskbar search box, and then select File Explorer. Select your hard drive designation.
  • Page 64 Chapter 6 Using Setup Utility (BIOS)

  • Page 65: Computer Setup (Bios), Tpm, And Hp Sure Start

    NOTE: Use extreme care when making changes in Computer Setup. Errors can prevent the computer from operating properly. To start Computer Setup, turn on or restart the computer, and when the HP logo appears, press to enter Computer Setup. Navigating and selecting in Computer Setup You can navigate and select in Computer Setup using one or more methods.

  • Page 66: Restoring Factory Settings In Computer Setup

    Your password settings and security settings are not changed when you restore the factory settings. Updating the BIOS Updated versions of the BIOS might be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.

  • Page 67: Downloading A Bios Update

    Downloading a BIOS update After you review the prerequisites, you can check for and download BIOS updates. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Select the question mark icon in the taskbar.

  • Page 68: Tpm Bios Settings (Select Products Only)

    If the BIOS becomes corrupted or is attacked, HP Sure Start automatically restores the BIOS to its previously safe state, without user intervention. HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration. Advanced users can customize the default configuration.

  • Page 69: Backing Up, Restoring, And Recovering

    Using the HP Cloud Recovery Download Tool to create recovery media (select products only) You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive. For details: Go to http://www.hp.com/support, search for HP Cloud Recovery, and then select the result that matches ▲...

  • Page 70: Restoring And Recovering Your System

    You can use HP Recovery media to recover the original operating system and software programs that were installed at the factory. On select products, it can be created on a bootable USB flash drive using the HP Cloud Recovery Download Tool.

  • Page 71: Changing The Computer Boot Order

    HP recovery discs. Using a recent backup can return your machine to a working state sooner than using the HP recovery discs. After the system is restored, reinstalling all the operating system software released since your initial purchase can be a lengthy process.
  • Page 72 Chapter 8 Backing up, restoring, and recovering...

  • Page 73: Using Hp Pc Hardware Diagnostics

    ● mode by selecting Execute Remote HP PC Hardware Diagnostics. Set the location for downloading the diagnostic tools. This feature provides access to the tools from the HP ● website or from a server that has been preconfigured for use. Your computer does not require the traditional local storage (such as a hard drive or USB flash drive) to run remote diagnostics.
  • Page 74 Make your customization selections. Select Main, and then Save Changes and Exit to save your settings. Your changes take effect when the computer restarts. Chapter 9 Using HP PC Hardware Diagnostics...

  • Page 75: Specifications

    Specifications This chapter provides specifications for your computer. Computer specifications This section provides specifications for your computer. When you travel with your computer, the computer dimensions and weights, as well as input power ratings and operating specifications, provide helpful information. Table 10-1 Computer specifications Metric...

  • Page 76: 39.6 Cm (15.6 In) Display Specifications

    Table 10-1 Computer specifications (continued) Metric U.S. NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of temperatures. 39.6 cm (15.6 in) display specifications This section provides specifications for your display. Table 10-2 Display specifications Metric...

  • Page 77: Solid-State Drive Specifications (Sata-3)

    Table 10-3 Solid-state drive specifications (continued) 256 GB* 512 GB* 1 TB* Sequential read up to 2150 MB/s up to 2150 MB/s up to 2150 MB/s Random read Up to 300,000 IOPs Up to 300,000 IOPs Up to 300,000 IOPs Sequential write up to 1550 MB/s up to 1550 MB/s...
  • Page 78 Chapter 10 Specifications...

  • Page 79: Power Cord Set Requirements

    Power cord set requirements This chapter provides power cord requirements for countries and regions. The wide-range input feature of the computer permits it to operate from any line voltage from 100 V ac to 120 V ac, or from 220 V ac to 240 V ac. The three-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 80 Table 11-1 Power cord requirements for specific countries and regions (continued) Country/region Accredited agency Applicable note number Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan Netherlands KEMA New Zealand SANZ Norway NEMKO People's Republic of China Saudi Arabia SASO Singapore South Africa...
  • Page 81 Table 11-1 Power cord requirements for specific countries and regions (continued) Country/region Accredited agency Applicable note number For 127 V ac, the flexible cord must be Type SVT or SJT 3-conductor, 18 AWG, with plug NEMA 5-15P (15 A, 125 V ac), with UL and CSA or C-UL marks.
  • Page 82 Chapter 11 Power cord set requirements...

  • Page 83: Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP website at http://www.hp.com/recycle.
  • Page 84 Chapter 12 Recycling...

  • Page 85: Index

    10 spare part number......17 cleaning your computer.....23 audio-out (headphone)/audio-in caring for wood veneer....25 (microphone) combo jack, disinfecting........24 identifying.........7 HP Easy Clean........23 audio, product description....1 removing dirt and debris..... 24 removal........40, 41 components spare part numbers..15, 40, 41 bottom..........11 feet left side..........
  • Page 86 50 power light, identifying......9 illustrated........15 spare part number....17, 50 power requirements, product product description......1 HP PC Hardware Diagnostics Windows description........2 removal.......... 35 downloading........67 processor spare part numbers....15, 35 HP Recovery media product description......1 memory module shield recovery..........64...
  • Page 87 TPM settings........62 illustrated........15 transporting guidelines....19, 26 removal.......... 33 spare part number......33 spare part numbers....15, 33 USB SuperSpeed port with HP Sleep specifications......70, 71 and Charge, identifying....6 solid-state drive shield USB SuperSpeed port, identifying..5 illustrated........15 USB Type-C power connector and removal..........

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