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Philips Brillance BDM4065UC User Manual
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Philips Brillance BDM4065UC User Manual

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Customer care and warranty
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BDM4065UC

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Summary of Contents for Philips Brillance BDM4065UC

  • Page 1 BDM4065UC www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...

  • Page 2: Table Of Contents

    4.1 Resolution & Preset Modes ....33 5. Power Management ......34 6. Regulatory Information .....35 7. Customer care and warranty ..41 7.1 Philips’ Flat Panel Displays Pixel Defect Policy ..............41 7.2 Customer Care & Warranty ....43 8. Troubleshooting & FAQs ....46 8.1 Troubleshooting ..........46...

  • Page 3: Important

    1. Important • Please use approved power cord provided 1. Important by Philips all the time. If your power cord is missing, please contact with your local This electronic user’s guide is intended for service center. (Please refer to Customer anyone who uses the Philips Display.

  • Page 4: Notational Descriptions

    1. Important • Temperature: 0-40°C 32-95°F 1.2 Notational Descriptions • Humidity: 20-80% RH The following subsections describe notational Important information for Burn-in/Ghost conventions used in this document. image Notes, Cautions and Warnings • Always activate a moving screen saver Throughout this guide, blocks of text may be program when you leave your Display accompanied by an icon and printed in bold or unattended.

  • Page 5: Disposal Of Product And Packing

    Taking back/Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of...

  • Page 6: Setting Up The Display

    Display drivers SmartControl software 2. After inserting the base column in the Philips and the Philips’ Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. guide block, tighten the screws. insert the base into the base column and secure the base to the column tightly.
  • Page 7 2. Setting up the monitor Connect to PC Connecting to your PC 1. Connect the power cord to the back of the Display firmly. 2. Turn off your computer and unplug its power cable. mini DP 3. Connect the Display signal cable to the video connector on the back of your computer.

  • Page 8: Operating The Display

    2. Setting up the monitor Customize your own “USER” key 2.2 Operating the Display “USER” allows you to setup your favorite function Description of the control buttons buttons. 1. Toggle to the right to enter OSD menu screen.    ...
  • Page 9 Description of the On Screen Display  What is On-Screen Display (OSD)?  On-Screen Display (OSD) is a feature in all Philips LCD Displays. It allows an end user to adjust screen performance or select functions Independent audio playback, regardless of of the Displays directly through an on-screen video input instruction window.
  • Page 10 2. Setting up the monitor The OSD Menu Resolution notification Below is an overall view of the structure of This Display is designed for optimal performance the On-Screen Display. You can use this as a at its native resolution, reference when you want to work your way 3840 x 2160 @ 60 Hz.

  • Page 11: Multiview

    1. Toggle to the right to enter OSD Menu Why do I need it? Screen. With the ultra high resolution Philips MultiView display, you can experience a world PIP / PBP Mode Input Sub Win1 Input...
  • Page 12 2. Setting up the monitor MultiView in OSD menu [PBP 4Win]: Picture by Picture • PIP / PBP Mode: There are five modes for Open up three sub-windows MultiView: [Off], [PIP], [PBP 2Win], [PBP of other signal sources. 3Win] and [PBP 4Win]. (main) [PIP]: Picture in Picture Open up a sub-window side-...

  • Page 13: Remove The Base Assembly For Vesa Mounting

    2. Setting up the monitor 2. Loosen the assembly screws, then detach the neck from the Display. (main) (main) • Swap: The main picture source and the sub picture source swapped on the display. Swap A and B source in [PIP] mode: ↔...

  • Page 14: Mhl (Mobile High-Definition Link) Introduction

    An optional MHL cable allows you to simply connect your MHL capable mobile device to this large Philips MHL display, and watch your HD videos come to life with full digital sound. Note Now not only you can enjoy your mobile • The port marked [MHL-HDMI] is the...

  • Page 15: Rs-232C

    2. Setting up the monitor 2.6 RS-232C Purpose This section is to explain in detail the commands and steps that can be used to control this monitor via the RS-232C conversion cable and a commercially available RS-232 straight cable. RS-232C input terminal RS-232 straight cable RS-232C conversion cable...
  • Page 16 2. Setting up the monitor monitor responds with the requested info. If the command is valid “Set” command allowed, the monitor performs the requested operation. Command Format • Control (from Host to Monitor) MsgSize Control Data [0] Data [1] Data [2] … Data [N] Checksum Name of Filed Item Value...
  • Page 17 2. Setting up the monitor Header Category Page Function Length Control Data[0] Data[1] Checksum 0xA6 0x01 0x00 0x00 0x00 0x04 0x01 0x18 0x01 • R esponse the data (From Monitor to Host) MsgSize Control Command Data [0] Data [1] … Data [N] Checksum Name of Filed Item Value MsgSize...
  • Page 18 2. Setting up the monitor Header Category Page Length Control Command Data[0] Checksum 0x21 0x01 0x00 0x00 0x04 0x01 0x1D 0x03 • Response the status (From Monitor to Host) MsgSize Control Data [0] Status Checksum Name of Filed Item Value MsgSize Header 0x21 Monitor ID 0xXX (=0~255) Category 0x00(fixed) Page...

  • Page 19: Image Optimization

    ff How does it work? • Office: Enhances text and dampens SmartImage is an exclusive, leading edge Philips brightness to increase readability and reduce technology that analyzes the content displayed eye strain. This mode significantly enhances on your screen. Based on a scenario you select, readability and productivity when you’re...

  • Page 20: Smartcontrast

    3.3 Philips SmartControl Premium contrast are adjusted and backlighting The new SmartControl Premium software finetuned for just right display of everyday by Philips allows you to control your Display office applications and lower power via an easy to use on-screen graphic interface. consumption.
  • Page 21 3. Image Optimization • You can adjust more options without wizard by Standard pane. Start with Standard pane Adjust menu • Adjust Menu allows you to adjust Brightness, Contrast, and Resolution. • You can follow the instruction and do the adjustment.
  • Page 22 3. Image Optimization 1. "Show Me" starts color calibration tutorial. 2. Start - starts the 6-step color calibration sequence. 3. Quick View loads the before/after images. 4. To return to Color home pane, click the Cancel button. 5. Enable color calibration - by default is on. If unchecked, does not allow for color calibration to happen, dimes out start and quick view buttons.
  • Page 23 3. Image Optimization First Color Calibration Screen Eco Power menu • Previous button is disabled until the second color screen. • Next goes to the succeeding target (6-targets). • Final next goes File > Presets pane. Options menu • Cancel closes the UI and returns to the plug in page.
  • Page 24 3. Image Optimization Option>Auto Pivot. menu. Disabled removes SmartControl Premium from the right click context menu. • Task Tray icon is checked (On) by default. Enable context menu shows the task tray menu for SmartControl Premium. A right click on the task tray icon displays the menu options for Help, Technical Support. Check for Update, About, and Exit.
  • Page 25 3. Image Optimization To enable Theft Deterrence, click on On button • PIP mode to bring up the following screen: Select Size, Location, Input, and Audio. • User can enter PIN between 4 and 9 digits numbers only. • After entering PIN, Accept button takes user to the pop-up dialog box on the following page.
  • Page 26 3. Image Optimization Help menu Context Sensitive menu Help>User Manual - Will only be active when The Context Sensitive menu is Enabled by default. If Enable Context Menu has been selecting User Manual from the drop-down checked in the Options>Preferences pane, then Help menu.
  • Page 27 3. Image Optimization Task Tray Menu Disabled When the Task Tray is disabled in the preference folder, only the Exit selection is available. To completely remove SmartControl Premium from the task tray, disable Run at Startup in Options>Preferences. Note All the illustrations in this section are for reference only.

  • Page 28: Smartdesktop Guide

    3. Image Optimization Note 3.4 SmartDesktop Guide If the outline of the region is not visible when SmartDesktop dragging the window, “Show windows contents while dragging” is disabled. To enable: SmartDesktop is in SmartControl Premium. Install SmartControl Premium and select 1.
  • Page 29 3. Image Optimization Right Click Menu mouse will send the window to the highlighted partition. Right click on the Desktop Partition icon to view the drop down menu. Task Tray Right Click 1. Find Windows – In some cases, the user The task tray also contains most of the features may have sent multiple windows to the same supported in the title bar (with the exception...
  • Page 30 3. Image Optimization SmartDesktop Partition Definitions Name Description Image Full Desktop Applies all settings to the entire desktop. Vertical Assesses the screen resolution and divides the display into two evenly sized vertical regions. For 90/270 maintain vertical configuration. Horizontal Assesses the screen resolution and divides the display into two evenly sized horizontal regions.
  • Page 31 3. Image Optimization Name Description Image Horizontal Split Assesses the screen resolution and divides the display Bottom into two evenly sized horizontal regions, the bottom region is single, the top region is spilt into two evenly sized regionsFor 90 Partition 1&2 on right side Vertical Partition 3 on left side Vertical.For 270 Partition 1&2 on left side Vertical Partition 3 on right side Vertical.

  • Page 32: Technical Specifications

    4. Technical Specifications 4. Technical Specifications Picture/Display Display Panel Type VA LCD Backlight Panel Size 39.56" (100.5 cm) Aspect Ratio 16:9 Brightness (typ.) 300 cd/m² SmartContrast (typ.) 50,000,000:1 Contrast Ratio (typ.) 5000:1 Response Time (typ.) 8.5 ms (GtG) SmartResponse (typ.) 3 ms (GtG) VGA: 1920 x 1080 @ 60Hz Optimum Resolution HDMI: 3840 x 2160 @ 30Hz, 2560 x 1440 @ 60Hz DisplayPort: 3840 x 2160 @ 60Hz, Viewing Angle 176° (H) / 176° (V) @ C/R > 20...
  • Page 33 4. Technical Specifications Power On Mode 77.6 W (typ.), 140 W (max.) Sleep (Standby) <0.5 W (typ.) <0.3 W (typ.) Off (AC switch) On Mode(ECO mode) 40.4 W (typ.) Power(EnergyStar test method) AC Input Voltage AC Input Voltage AC Input Voltage Energy Consumption at 100VAC , 50Hz at 115VAC , 60Hz at 230VAC, 50Hz Normal Operation 62.09 W (typ.) 62.17 W (typ.)
  • Page 34 Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet.

  • Page 35: Resolution & Preset Modes

    4. Technical Specifications Note 4.1 Resolution & Preset Modes 1. Please notice that your display works best Maximum Resolution at native resolution of 3840 x 2160 @ 1920 x 1080 @ 60 Hz (analog input) 60Hz. For best display quality, please follow 3840 x 2160 @ 60 Hz (digital input) this resolution recommendation. Recommended resolution Recommended Resolution VGA: 1920 x 1080 @ 60Hz 3840 x 2160 @ 60 Hz (digital input)

  • Page 36: Power Management

    5. Power Management 5. Power Management If you have VESA DPM compliance display card or software installed in your PC, the Display can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the Display will 'wake up' automatically.

  • Page 37: Regulatory Information

    Equipment). on hazardous substances in electrical and • EN55024:2010 (Immunity requirement of electronic equipment have been adhered to Information Technology Equipment). in order to make Philips Displays safe to use • EN61000-3-2:2006+A1:2009+A2:2009 throughout its life cycle. (Limits for Harmonic Current Emission). EPEAT • EN61000-3-3:2008 (Limitation of Voltage Fluctuation and Flicker).
  • Page 38 6. Regulatory Infomation Energy Star Declaration Changes or modifications not expressly approved by the party responsible for (www.energystar.gov) compliance could void the user's authority ® As an ENERGY STAR Partner, we to operate the equipment. have determined that this product Use only RF shielded cable that was supplied ®...
  • Page 39 6. Regulatory Infomation Polish Center for Testing and Certification Cependant, rien ne peut garantir l'absence Notice d'interférences dans le cadre d'une installation particulière. Si cet appareil est The equipment should draw power from a la cause d'interférences nuisibles pour socket with an attached protection circuit (a la réception des signaux de radio ou de three-prong socket).
  • Page 40 6. Regulatory Infomation North Europe (Nordic Countries) Information Aus ergonomischen Gründen wird empfohlen, die Gr undfarben Blau und Rot nicht auf Placering/Ventilation dunklem Untergrund zu verwenden (schlechte VARNING: Lesbarkeit und erhöhte Augenbelastung bei zu FÖRSÄKRA DIG OM ATT HUVUDBRYTARE geringem Zeichenkontrast wären die Folge). OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR Der arbeitsplatzbezogene Schalldruckpegel DU STÄLLER DIN UTRUSTNING PÅPLATS.
  • Page 41 For more information about where you can drop off your waste equipment for recycling in India please visit the below web link. http://www.india.philips.com/about/sustainability/ recycling/index.page...
  • Page 42 6. Regulatory Infomation How to connect a plug China RoHS The wires in the mains lead are coloured in The People's Republic of China released a accordance with the following code: regulation called "Management Methods for Controlling Pollution by Electronic Information BLUE -“NEUTRAL”(“N”) Products"...

  • Page 43: Customer Care And Warranty

    Defect Policy in different ways. There are two categories of pixel defects and several types of sub pixel Philips strives to deliver the highest quality defects within each category. products. We use some of the industry's most advanced manufacturing processes and Bright Dot Defects practice stringent quality control.
  • Page 44 Note same type that are near to one another may be A red or blue bright dot must be more than 50 more noticeable, Philips also specifies tolerances percent brighter than neighboring dots while for the proximity of pixel defects. a green bright dot is 30 percent brighter than neighboring dots.

  • Page 45: Customer Care & Warranty

    7.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region:...
  • Page 46 Estonia FUJITSU +372 6519972(workshop) Georgia Esabi +995 322 91 34 71 +36 1 814 8080(General) Hungary Profi Service +36 1814 8565(For AOC&Philips only) Kazakhstan Classic Service I.I.c. +7 727 3097515 +371 67460399 Latvia ServiceNet LV +371 27260399 +370 37 400160(general)
  • Page 47 +603 5102 3336 Sat. 8:30am-12:30am Pakistan TVONICS Pakistan +92-213-6030100 Sun.~Thu. 10:00am-6:00pm Philips Electronics Singapore Mon.~Fri. 9:00am-6:00pm Singapore Pte Ltd (Philips Consumer Care (65) 6882 3966 Sat. 9:00am-1:00pm Center) Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 - 18:00 Axis Computer System Co., Thailand (662) 934-5498 Mon.~Fri.

  • Page 48: Troubleshooting & Faqs

    • Disconnect the Display from mains power after you have tried these solutions, contact source immediately for safety Philips customer service representative. • Contact with Philips customer service representative immediately. Common Problems Imaging Problems No Picture (Power LED not lit) Image is not centered • Make sure the power cord is plugged into...

  • Page 49: Smartcontrol Premium Faqs

    An "after-image", "burn-in" or "ghost image" For further assistance, refer to the Consumer remains after the power has been turned off. Information Centers list and contact Philips • Uninterrupted display of still or static customer service representative. images over an extended period may cause "burn in", also known as "after-...

  • Page 50: General Faqs

    I forgot my PIN for Theft Deterrence (.inf and .icm)? Function. How can I do? Ans.: T hese are the driver files for your Ans.: Philips Service center has a right to Display. Follow the instructions in your ask for legitimate identification and user manual to install the drivers. Your...
  • Page 51 Can I connect my LCD Display to any panel surface side. This may affect your PC, workstation or Mac? warranty conditions. Yes. All Philips LCD Displays are fully Ans.: How should I clean the LCD surface? compatible with standard PCs, Macs and workstations.

  • Page 52: Multiview Faqs

    8. Troubleshooting & FAQs or "ghost imaging" is a well-known 8.4 Multiview FAQs phenomenon in LCD panel technology. In most cases, the "burned in" or Can I enlarge the PIP sub window ? "atter-imaging" or "ghost imaging" will Ans.: Yes, there are 3 sizes to select: [Small], disappear gradually over a period of [Middle], [Large].
  • Page 53 © 2014 Koninklijke Philips N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Specifications are subject to change without notice. Version: BDM4065E1T...

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